Client satisfaction is important to us and we accomplish this by hiring the right people, determining the right services for our clients, creating a person centered plan of care and adjusting the care plan accordingly along the way. Everything we do stems from our mission: "To improve the quality of life for those we serve." To us, our mission is more than words – it is a goal we strive to achieve each day.
We ensure client satisfaction by being committed to providing quality care to our clients. We are only as good as our customer service and the ability to improve the quality of life for those we serve. We are committed to ensuring our client’s needs are met and will make changes accordingly to provide satisfactory care and peace of mind.
Right at Home Gastonia is Dedicated to Providing Quality Home Care
Review us on Caring.com
- Go to our Caring.com page.
- When the review window pops up, complete the form and click "Submit my Review".
Review us on Google
- Go to our Google business page.
- Sign into your Google (Gmail) account.
- When the review window pops up, complete the form and click "Post".
Review us on Facebook
- Go to our Facebook reviews page.
- Sign into Facebook.
- On the left side of the page, it will ask "Do you recommend Right at Home?" Select your recommendation, leave feedback and click "Done."
Why Leave an Online Review?
Others that have been in a similar situation of looking for in-home care for themselves or their loved one have written about their experiences with us. Online reviews are a key way people search and select products and services, including home care. By taking a few minutes to leave a review on the sites below, you could help someone searching for in-home care make what could be a difficult decision.
Read what our clients and their families have to say:
"I wouldn't give up my caregiver for the world, they help me get groceries which I can't do anymore. They really care."
"It is marvelous! They have helped us the most by taking us to the doctor and running errands. I really like that they are faithful, and they do good with the billing."
"They keep her out of a nursing home for now with their care. They've sent Ingrid, her caregiver, who helps me help her get around... Everything's working fine."
"I don't know what I would do without the services. The agency has helped the most through companionship and grocery shopping and keeping my house clean. The agency does what they say they are going to do."