Our Care Staff
Marcus and Stephanie Pahl - Owners
My name is Marcus Pahl, my wife Stephanie and I opened our first Right At Home office in 2004. Between our business degrees, work experience and a passion for helping others, we felt that Right At Home would allow us the opportunity to achieve a rewarding career while fulfilling our desire to assist those in need of in-home care. As business owners, we are fortunate to employ staff members who are dedicated to improving the quality of life for those we serve. We are thankful for our Clients and their families who entrust Right At Home with providing for their needs on a daily basis.
In our free time, we enjoy spending time with our children, family and friends. When the opportunity arises, we enjoy sporting events with our family and friends.
Shannon Taylor | Director of Homecare
My name is Shannon Taylor and I am the current Director of Homecare for Right At Home. I have been in the business of caring for individuals since 1996 and is a passion of mine. I joined Right At Home in 2008 as a part-time On-Call Coordinator and quickly moved into a full-time Service Coordinator position. In 2010 I was promoted to the Care Coordination Manager and recently was made the Director of Homecare.
My current role as Director has been the most enjoyable for me since it allows me to make sure that each and every client receives great one on one care and that they are completely happy with our services. I look forward to working with you and your family!
Kathy Moore | Human Resource Generalist
My name is Kathy Moore. I am the Human Resource Generalist for Right At Home and enjoy recruiting, hiring and training caring compassionate caregivers to take great care of our many clients. I came from another non-medical home care agency in Ohio, where I also worked as their Human Resource Manager. My background includes over 20 years in the field of human resources. I have worked for county boards of developmental disabilities as well as in the non-medical home care field.
I found that I had a passion for helping others early in life when my father became ill and needed assistance on a daily basis. From this experience, I realized that I have a calling to assure that anyone in need of assistance is treated with respect, kindness and exceptional care. I believe in the mission and philosophy of Right At Home because they are committed to providing the best care for their clients.
In my spare time, I love spending time with my family. I also enjoy cooking, camping, kayaking and being outdoors whenever possible.
Sue Ford RN | Clinical Supervisor
My name is Sue Ford and I'm excited to be joining the Right At Home team as the RN Clinical Supervisor. Most of my nursing career has been spent working in the home care and hospice field where I’ve had the privilege of caring for people and families wherever they call home. I also spent several years volunteering with a camp for kids and young adults with physical disabilities.
It's so meaningful to be able to help people manage their health to the best of their ability and stay independent for as long as possible, and safe in their homes. I hope to use my skills to help our caregivers provide high quality services to all of our clients, and to maximize quality of life.
I enjoy spending time with my husband, two children, two dogs and striving to build healthy habits for myself and my family. I also like to spend free time sewing, crocheting and leading the hospitality team at my church.
Karman Tankersley | Service Coordinator
My name is Karman Tankersley and I have been with Right At Home since May 2011. I have been working in the Human Service field for over 23 years and have assisted a diverse population with their goal of remaining as independent as possible. My experiences include Adult Foster Care, Assisted Living Facilities, teaching within the Special Needs population, and In-Home Health Care. I attended Mott Community College and Spring Arbor University where I studied Management and Organizational Development, focusing on Social Services.
I believe “Right At Home” stands out from other In Home Health Care Agencies because we strive to do our best, hoping to exceed our client’s expectations. We provide services based on the Person Centered planning model, taking into consideration our clients needs and wishes. We take pride in making the difference, placing a caregiver not a staff person. We have a compassionate group of people working towards the same goal. Quality Care…
Samantha Nurmi | Service Coordinator
My name is Samantha Nurmi and I am one of the service coordinators with Right at Home. I have been working in the health care field for approximately 5 years. Prior to working with Right at Home I worked as a caregiver/ home health aide, mostly pertaining to memory care and hospice patients. Eventually I worked my way up to an assistant manager position in an assisted living and memory care facility. I am currently in the process of earning my Bachelor’s degree in psychology where I hope to one day specialize in geriatrics or neuro-psych. With my experience in the field I have grown to have a passion for taking care of the elderly. Every client I come in contact with I treat as if they were my family. I believe it takes a special kind of person to do the work of a caregiver and it feels great to be part of a team that makes sure that special person is found for every client. I am looking forward to working with Right at Home, along-side my wonderful co-workers, for many years to come.
Leslie MacDonald | Service Coordinator
My name is Leslie MacDonald I have been with Right At Home since April of 2015. I started out as the after-hours on call coordinator and have since been promoted to a full time service coordinator. I am responsible for coordinating care for our long term, auto insurance and private clients. I enjoy coming to work every day and making sure my client’s needs are met, not everyone has family close by that can check on them, so for some of our clients their caregiver from Right At Home is their family. I believe in Right At Home’s mission, to improve the life of those we serve; for most of our clients remaining in their home during their golden years is important, it’s where they feel the safest and are the most comfortable so it’s important to me that I understand my client’s needs.
To me Right At Home stands out from other home care agencies because not only do we care about our clients we also care about our caregivers. Our office staff works hard to make great matches when it comes to assigning caregivers to clients. Not only do we make sure they have the skill sets needed to care for their clients but we also make sure it’s a good personality fit for both the client and the caregiver. I look forward to growing with Right At Home as they grow, I get great satisfaction in making a difference in the everyday lives of our clients.
Tiffanie Fee | Service Coordinator
Hello, my name is Tiffanie Fee, and I am one of the Services Coordinators for Right at Home. I am grateful for the opportunity to serve our geriatric clients, our veterans and everyone in need in this community. I love being a part of a team that strives to give people their freedom and independence back. As a coordinator, I strive to match the caregiver with our clients to have the best possible outcome. I have worked with the elderly in some capacity for upwards of 6 years. From working in the medical field at Troy Beaumont Hospital, being a caregiver myself and now helping keep people independent in their own environment with the services of Right At Home.
I am honored to help everyone in our area stay as independent for as long as they can. I love our mission statement because it says it all, and that is, “To Improve the Quality of Life for Those we Serve.” That being said, I strive to treat each of our clients like they were my own family. I also feel our company stands out because we take that same pride with our caregivers and staff. It truly feels like a family and I look forward to many years of assisting everyone I can in this community.
The Joy of Serving Others
Right at Home Owner Marcus Pahl talks about why he and his wife got into home care and what they enjoy about serving others.
If you or someone you love is in need of care, contact us today.