Here we highlight some of our Caregivers that take such great care of our clients.
Ms. Ellen Antler ("Irreplaceable Ellen")
Ms. Ellen Antler has been with the Right at Home Glendale and Burbank team since June of 2014. She was nominated for the Right at Home Corporate Caregiver of the Year program for 2017.
Ellen works with two primary clients – a woman in her 90's in terrific physical condition for her age but battling dementia; and another woman in her 90's who is still mentally sharp, but physically declining. Ellen handles these two polar opposite cases with such self-confidence. With the woman with dementia, Ellen keeps her safe, keeps her house clean, maintains her nutrition and has built a bond of trust so strong that her daughter calls Ellen "indispensable." With her other client, she works a split shift on Saturday, making sure breakfast and dinner are made, assisting her with getting ready in the morning and at night to playing a mean game of scrabble with her. When Ellen was out, one client's daughter said that while the replacement aides were fine, there was only "one Ellen" and that she was "irreplaceable." Ellen's ability to relate to her clients while also providing them Grade A care is a rare and highly valuable skill and it does not go unnoticed or underappreciated.
Ellen certainly has had opportunities to find other jobs or even just work less, but her dedication to her job and, by extension, Right at Home, is significant. She hasn't failed to speak well of the company to other potential aides and always makes the effort to attend all training offered as well company parties and dinners. While Ellen's full schedule of shifts as a care aide lends her limited availability to assist on events, she has never failed to show a willingness to help out where she can – whether in the office or picking up an extra shift.
Ellen has always stayed on top of California state mandated training requirements along with additional Right at Home required training. She was the first caregiver – after implementation of the new state caregiver certification process implemented in 2016 to actively ask what extra training she could take to improve her skill sets. Ellen recognizes the need for continuing professional development and is always easy to work with when it comes to increasing training or maintaining certifications.
Ellen is extremely popular and well respected among the office staff. Her high performance combined with her consistent reliability has made her someone that can be trusted, but her always-pleasant personality makes her someone the staff is never hesitant to speak with. More times than not, when extra care notes are needed or gloves need to be supplied, Ellen doesn't just leave a message and say "we need these drop them off," but rather stops in the office and says "I wanted to save you the trip, can I pick some care notes and gloves up." The same is true with her other care aides. When an aide recently misplaced a sweater at a client's home that Ellen also worked with, Ellen went out of her way to search and find the missing article of clothing so it could be returned. She's just an extremely nice person.