Award Winning Home Care
As a repeat winner of the awards we are very honored. It is our ambition to provide Excellence to our Seniors. We do this through providing personalized care through compassionate caregivers who are highly trained and professionally supervised, giving comfort and peace of mind to our clients and their families. These awards are confirmation to us that we are executing on our passions.
2018 Central Region Overall Client Satisfaction Award
We are fortunate to work with a company that values great customer satisfaction. Our dedicated team was proud to win the Right at Home Central Region 2018 Client Satisfaction Award. We are passionate about great service, so to be given this award is confirmation that our team of heroic caregivers and supportive staff are delivering on our mission to improve the quality of life for those we serve.
Right at Home Hot Springs Village is proud to be an award-winning home care provider! Over the past few months, Home Care Pulse® conducted telephone interviews with our clients and caregivers; based on their feedback we have been awarded the Best of Home Care Leader in Excellence, 2017 Provider of Choice and the 2017 Employer of Choice. These awards recognize our commitment to our clients and our caregivers.
Since our founding, our mission has been "to improve the quality of life for those we serve." Our participation in Home Care Pulse's client and caregiver satisfaction surveys provide us with invaluable feedback to ensure we live up to our mission each day.
Recognized for Outstanding Commitment to Quality Care
Best of Home Care – Leader in Excellence is the highest award a home care provider can earn from Home Care Pulse, an independent satisfaction research firm. “Leader in Excellence” is awarded based on client and caregiver satisfaction ratings collected by Home Care Pulse in telephone interviews. Recipients of this award represent the top 4-5% of providers participating in the Home Care Pulse Satisfaction Management Program. These home care providers have proven that they provide quality care in nearly every satisfaction category measured by Home Care Pulse. Leaders in Excellence have also qualified for the Best of Home Care® Provider of Choice and Best of Home Care® Employer of Choice awards.
Being recognized as a Home Care Provider of Choice demonstrates our commitment to our clients' satisfaction by providing them with quality in-home care. When you select us as your provider, you can be assured:
- Our caregivers are thoughtful and on time
- We provide our services as promised
- We have a proven commitment to our client's overall quality of care
Being recognized as a Home Care Employer of Choice demonstrates our commitment to hiring excellent caregivers and providing them with the ongoing training and support they need to succeed.
- We provide our caregivers with ongoing training & support
- We conduct background checks
- We match the right caregiver with the right client
Are you considering Home Care for a Loved One
When you choose a Best of Home Care award-winning provider, you can rest assured we have a proven commitment to our clients' satisfaction.
We contract with Home Care Pulse to gather and report feedback from our clients by conducting weekly live phone interviews. Home Care Pulse, in independent, third-party, shares their findings with us, letting us know where we're exceeding our client's expectations and also in the areas where we can improve.