Read What Other Clients and Families are Saying About Right at Home Hudson Valley
Others that have been in a similar situation of looking for in-home care for themselves or their loved one have written about their experiences with us. Seeing what they have written about their experience may help you in your search for home care.
- Right at Home Hudson Valley Caring.com Reviews
- Right at Home Hudson Valley Google Reviews
- Right at Home Hudson Valley Facebook Reviews
"Their services allow my mom to live in her own home. They have the ability to be flexible and cover as things come up on the fly. "
"From the start, our family has been REALLY impressed with the Newburgh Right at Home team. As background, our mom was struggling a little and needed some support during the daylight hours, ensuring she remembered to take her medicines, that she did her exercising, ate nutritious meals, and was careful getting up and down, and also relieving her of the daily housecleaning tasks.
Scott, the owner of the Newburgh Right-at-Home office, did the initial onsite interview with our mom in person (I was on FaceTime), explained their process, ensured our mom’s home wasn’t too cluttered, asked our mom (and us) what SHE wanted in terms of support and companionship. He was personable, polite, explained their fees, had our mom sign some disclosure forms, and genuinely CARED about our elderly mom!
The NEXT interview was with Scott, Deline (the caregivers supervisor), and Jasper (our mom’s actual caregiver). They again asked what support our mom needed (to confirm no new additions) and explained their standard procedure, including a “visit checklist” that would ensure Jasper performed the important tasks each visit and a communications page where we could write down notes (Jasper or us) on things that needed attention.
I live hundreds of miles away, and had been trying to manage our mom’s medical and in-home care, with on-site help from my working brothers and nephews in college, none who were typically at home during the day. I opted to fly in for Jasper’s first week to meet her personally and ensure she had what she needed to be successful.
WOW!! This young woman is thorough, thoughtful, and is quickly becoming a CRITICAL member of our mom’s household!! She has been helping our mom for 3 weeks. In addition to ensuring our mom does her exercises and takes her medicines and BP, Jasper has done a thorough clean of our mom’s bathroom, has changed her linens weekly, has done her laundry, has organized the “out of control” pantry, has cooked our mom several HEALTHY meals, has cleaned the dishes and kitchen, removed the trash... The list goes on and on! In THREE weeks, 4 hours a day, 3 days a week. Oh, and she’s been a lovely companion, playing cards with our mom, when requested.
Deline has contacted us periodically to ask how things are going (great follow-through!), including a call when our mom opted not to tell us that she’d fallen into a door jamb the night before, gashing her arm! Jasper saw the gash, cleaned it carefully, took a photo for me, and we were able to get our mom medical attention before infection could set in. Scott called later that night to ask how our mom was doing. They genuinely CARE about their clients!!
As for rates, our mom is retired and makes “enough” in retirement that she does have to private pay. :( That said, the rates are very reasonable for the services she’s been receiving! Our mom has few expenses beyond her home upkeep, food, heat, electric, internet, and a cellphone, so the rates are low enough that she hasn’t had to dip into savings, which has relieved her quite a bit.
One other great benefit? They have an iPhone app! Jasper uses it to report to my brother and I how things are going. It also indicates hours, activities, and has an online payment option, with detailed invoices. I can’t say enough about Jasper, Deline, and Scott and the other staff (e.g. Teresa in the office). This is the PERFECT solution for our mom. Thank you, Scott, Deline, and especially Jasper, from the bottom of my heart!" - Jackie, Daughter of Current Client
Read other testimonials
Help Others By Telling Your Home Care Story!
As mentioned above, online reviews are a key way people search and select products and services, including home care. By taking a few minutes to leave a review on the sites below, you could help someone searching for in-home care make what could be a difficult decision.
"The caregiver that comes for my loved one is very good to him. For me, it alleviates some tension so that I can have some time for my self. "
Review us on Caring.com
- Go to our Caring.com page.
- When the review window pops up, complete the form and click "Submit my Review".
Review us on Google
(sign into your Google account or sign up for an account)
- Go to our Google business page.
- When the review window pops up, complete the form and click "Post".
Review us on Facebook
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- Go to our Facebook reviews page.
- At the top of the reviews feed where it says "Tell people what you think," rate us, complete the review pop-up and click "Done".