Meet Our Wonderful Care Staff
Cathy Queen, Owner
Cathy is a registered nurse and owner-operator of Rivercities Right at Home. She has provided skilled care as a RN in home health for the past 27 years, after graduating from SouthWestern College in Southern West Virginia with a degree in nursing. She has spent her entire career dedicated to providing quality in-home health care.
The Start of Her Career
Cathy began her career as a nurse’s aide in a local hospital as she progressed toward her degree in Nursing. Upon graduation, she worked as charge nurse on a medical surgical/geriatric floor before becoming a field nurse for Martin County Home Health in Warfield, KY. Cathy served the rural areas of Eastern Kentucky and Southern West Virgina for five years, bringing much-needed quality care, specifically to seniors. The challenges she faced and her impact upon the community and the clients she served resulted in her being promoted to Clinical Director for Martin County Home Health in 1990, and then to Preferred Home Health, located in Ceredo, West Virginia, in 1996. As Clinical Director, she was in charge of providing skilled home health care services and veteran’s homemaker/respite service to Cabell, Wayne and Lincoln counties in West Virginia.
Managing all areas of health care delivery and working with the community as an advocate for issues impacting senior and veterans care in the Huntington, WV, and Ashland, KY, area, Cathy’s management style is very simple. “I won’t ask someone to do what I won’t do or have not done.” This can-do attitude resulted in her agency being recognized by the medical community as an excellent provider of in-home health care services.
Returning to Her Roots
In 2006, Cathy saw a need to return to her roots in nursing by offering hands-on care for seniors and veterans in their own homes. She began exploring the idea of providing high quality, non-medical home care services to the tri-state area. Cathy soon made the decision to partner with Right At Home.
Right at Home's History
The founder, Allen Hager, a Marshall graduate from Huntington, opened the business in Omaha, NE, in 1995. In 2000, he began offering franchise opportunities to those who shared his mission: “Improve the quality of life for the people we serve.” Right At Home's mission statement, combined with a quality driven plan for caring for the elderly, drove Cathy to make the decision to open her own franchise in 2008. Cathy’s focus on providing quality, in-home health care services to seniors and veterans, along with her respect for her clients and their families, has led to the success of Right At Home in our area.
Celebrating Eight Years of Local Service
Right At Home is celebrating its eighth year of service to the area, with offices serving Cabell and Wayne counties in West Virginia, and our new office in serving Eastern Kentucky in Ashland. Cathy serves as a member of the Board of Directors for Memorial Hospital in Manchester, KY. She sponsors and supports the Alzheimer’s Association and is also involved in Cabell Huntington SeniorWise Access group. She is the past Vice-President for Business Network International, and is a member of Grace Gospel Church in Huntington.
Andrea Castle: Scheduling Coordinator
Andrea is very excited to join our staff as our new Scheduling Coordinator. Andrea states she’s looking forward to the opportunity that this position provides and to grow with our company not only professionally but personally.
She was born, raised and graduated in Louisa, KY, and currently reside in Ashland, KY. She went to Ashland Community and Technical College where she received her certificate as a State Registered Nurse Aide. Andrea has three wonderful children, ages 4, 5, and 12. While outside of work, she enjoy rock climbing, kayaking, camping, and traveling.
Jeanette Branham – Administrative Assistant
Jeanette joined Right at Home in June 2014 to fill the position of Administrative Assistant. Jeanette was born in Louisville, KY and graduated from Moore High School there. She has attended both Jefferson Community College and Edison Community College. Jeanette was previously employed at Snyder of Berlin as the Ashland/Charleston Division Coordinator. She enjoys her role at Right at Home as it allows her to meet and be of service to many people.
Jeanette lives in the Ashland area and has two children, Maggie and Mace. Outside the office, Jeanette enjoys spending as much time as possible with her children and her Mother. She also enjoys taking short motorcycle trips to explore this area of the country.
Linda Spurlock – Human Resources Manager
“To the World You May Just be One Person; But to One Person, You May Be the World”
Linda joined Right at Home of the River Cities in July 2016 as our new Human Resources Manager. Linda was born in Huntington and graduated from Huntington East High School and Marshall University with an Associate degree in Business. Linda previously worked for the University of Cincinnati as their HR Manager, and has also worked in the television and radio industry specifically at WKEE in Huntington, WV. Linda loves the HR role because it allows her to work with all our caregivers, case managers, and clients every day.
Linda is an active member of the National Society for Human Resource Management and the local Tri-State SHRM chapter. Linda is married to her childhood sweetheart, Steve Spurlock; loves spending time with her grown stepchildren, Sarah and Ben, and sharing their home with their dog, D’Artagnan.
Karen Williamson – Operations Manager
“Faith is being sure of what you hope for and certain of what you do not see” Hebrews 11:1
Karen joined RAH in June 2009, two months after the opening of the Ceredo office as their staffing coordinator. She now serves as Operations Manager overseeing all aspects of the business. Karen enjoys her job because she realizes that most elderly want to stay in their own homes and she takes great pride in giving them the option to do that by providing quality care for every client. Karen became a Certified Nurse Aide and began her Home Health Career working for a local skilled nursing agency.
Karen grew up in Dunlow, WV on a dairy farm with her parents and 13 siblings. Karen graduated from Wayne High School in 1978 and has been married to her husband, Herman for 40 years. Together they raised two boys and have added two daughters in law and four grandchildren to their family. Karen’s faith in God is what grounds her. She and her husband still live in Dunlow and enjoy their grandchildren and extended family, often hosting many family gatherings which they love to do
William “Justin” Bowen – Payroll and Billing Coordinator
Justin joined Right at Home in September 2010 and handles most of the payroll and billing for our caregivers, case managers, and clients. Another part of his job is to make sure all of our client records are kept up to date and in order. Justin states that he likes all aspects of his job because it allows him to play to his strengths – he has great organizational skills and is focused on getting things done correctly. Some of that skill was honed by serving 4 years in the United States Navy (thanks for your service Justin).
Justin was born in Paintsville, Kentucky but raised mostly in the Huntington area where he currently lives. Justin has attended Marshall University and loves to read, especially anything having to do with History and Philosophy. He is an active participant in the Alzheimer’s Association and participates each year in the Walk to End Alzheimers
Crystal “Lisa” Akers – Marketing Coordinator
Live Life to the Fullest; Smile all the Time; Life is Too Short to Wait
Lisa started her career with Right at Home as a caregiver and three years ago accepted the position of Marketing Coordinator. She loves doing the marketing for the company because she likes to see our clients being taken care of by the caring and experienced caregivers that work for us. Lisa graduated from Wayne High School in 1992 and is a WV licensed CNA and nationally licensed as a EKG & Phlebotomy Technician. Lisa is married with two children and three grandbabies.
Outside of work, Lisa is the Ladies of the Harley officer for the River Cities chapter of Harley Davidson and also coordinates several motorcycle charity rides throughout the year. She also gives some of her “free” time to helping with the WV Hot Dog Festival, HOOPS Children’s Hospital, and the WV Alzheimer’s Association.
Alisha Martin – Administrative Assistant
Alisha joined Right at Home as an Administrative Assistant in 2014. Alisha loves her work at RAH because it means she is able to contribute to making a positive difference in people’s lives, especially those of the elderly in our communities.
Alisha was born in Kentucky but raised in Huntington, WV. She is currently an undergrad senior at Marshall University studying science and expects to graduate in Spring 2018 with a Bachelor of Science degree. Alisha plans to go on to graduate school at Marshall and plans to study Diet and Nutrition. Alisha was married in November 2016; her husband Trevor is active military (thank you for your service Trevor) and they are both active members with the Huntington City Mission. Alisha and Trevor live in Huntington with their awesome dog Titus.
Melissa Seagraves, RN
Melissa is an RN Supervisor for Right at Home of the River Cities since August 2013. Melissa also serves Right at Home as a Humana Care Manager. Melissa was born in Boyd County, KY and has lived there most of her life. Melissa studied Business Administration at Ashland Community & Technical College and obtained her Associates Degree with an emphasis in Management.
After several years in the business field, Melissa moved into the healthcare field and obtained her Associate degree in Nursing from Jefferson Community & Technical College in Louisville, KY. Melissa is presently attending Walden University and is enrolled in the Master’s degree program with an emphasis on Education and expects to graduate in 2018.