Jacksonville, FL
(904) 201-3566

Office and Care Manager

Right at Home, a leading global in-home care provider, seeks a full-time Care & Office Manager for our Jacksonville area office. We are a growing company that offers great opportunities for people who want to build their careers while they help build a business. 

Are you a positive, high-energy person who can both lead and collaborate? Do you love helping others? Do you thrive in a busy environment? Are you great at using technology and communicating on the phone? Are you calm under pressure? Are you all about accuracy? Do you persist until a problem is solved? Do you have a head for both big ideas and the fine details? Do you want growth and promotion opportunities? Then Right at Home could be the right place for you!

Required functions include:

  • Working reliably and effectively on site, leading projects and collaborating with the team
  • Scheduling, staffing, documenting and coordinating the activities of caregivers
  • Understanding Home Health Agency rules and regulations, and acting as an Administrator
  • Serving as the executive assistant to the company owners
  • Discussing the company’s programs with clients, prospects, and referral sources
  • Communicating effectively with clients and caregivers to deliver excellent service
  • Responding promptly, politely, and effectively to all inbound calls while on duty
  • Providing accurate inputs into files and systems, including scheduling and care management
  • Applying knowledge of policies and procedures as outlined in Right at Home manuals
  • Maintaining all records according to our guidelines and industry standards
  • Performing on-call duties on a rotating basis with the rest of the office leadership team

Required credentials and skills include:

  • 5+ years of relevant experience, preferably in an in-home care organization
  • Able to work well in and outside our office, with strong work ethic and professionalism
  • Demonstrable communications, accuracy and organizational skills
  • Available as required for on-call duty and events outside of normal office hours
  • Computer fluency, including Windows, Microsoft Office, e-mail, mobile apps, browsers
  • High School graduate or equivalent with professional experience

Successful completion of required background checks, including a Level 2 screening.

Working environment and additional qualifications:

  • Hands-on experience with ClearCare software is a plus
  • College degree is preferred, as is CNA or HHA licensing
  • A valid driver’s license, vehicle insurance and reliable access to a vehicle are required
  • A resume and professional references are required
  • To apply, email your resume and any questions to Right at Home at jobs@jaxmetrosouthcare.com

You’ll help improve quality of life for adults in need in our own community.

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