From the Horse's Mouth
Nothing means more to Right at Home Kerrville than the words of clients, clients' families, and their loved ones. Their opinions, comments and feedback is vital to consistently providing professional, personal, compassionate care to those we serve.
"This letter is to express my pleasure in your exceptional services during my incapacitation to take care of myself for a period of time. The helper who assisted me was extremely attentive to my every need and even foresaw things that should be done without my telling her explicitly what she should do. I especially liked your flexibility and the fact that I did not have to sign a contract for a certain amount of time. Healing is a very personal thing and much depends upon the person and the ailment. Also, I especially liked not being locked into having to pay for hours during which I would not need assistance. This can be a problem with the elderly who are on fixed incomes and must watch how much they can afford in the way of assistance. Also, Charlene was very helpful in guiding me which way would be best for my situation. I will certainly recommend anyone with health issues needing assistance to contact you, and if ever I need help again, I will be contacting Right at Home. Thank you for your excellent service."— Lee
"I want to tell you how wonderful Right At Home has been for my family! My parents are 93 and 96 years young. My dad who is 96 is a caretaker for my mom. There are three of us girls and Right at Home support gives us such peace of mind being that we all live in separate places in the United States. Knowing there is a caretaker going to our parents house and doing for them what they need is a fabulous feeling for us!
My parents love their caretaker. She exercises my mom, she colors with her, she does house work, laundry, makes the bed, anything they want her to do, she does. I think the best part of it is the relationship my parents and their caretaker are establishing. It also frees up our dad to go run errands and just get a break!
Our parents do not and will not leave their home, so......Right At Home is the GREATEST for this type of situation! The people in the program are even more GREAT!! Our parents are in Kerrville and Jeff is Right at Home Kerrville's owner. He is personable, caring, has so much compassion for others and will do anything to help my parents!!!
I HIGHLY recommend Right at Home and we will never be without them now!"— Tinajo