I am Lanette Duggan, owner of Right at Home of Harvard, MA. Our office offers senior care services in the comfort and familiarity of wherever you and your loved one call home in the North Central Massachusetts region. We tailor our care to your unique situation through a Custom Care Plan. Individualized elder care programs change as our clients' needs change. From companionship and help around the house to 24/7 care, we are with you every step of the way.
Elder Care Services in Harvard, MA:
In-home care services fall into several categories, including services for those with Special Care Situations caused by numerous medical conditions. We have put together some helpful Care Scenarios to give you an idea of our differing levels of care. If you're looking for more specific information, please contact us at (978)-391-1700.
Our Caregivers and Home Health Aides are specially trained to provide just the services your loved one needs. Our custom care plans are created based on a thorough needs assessment. Before being matched with a caregiver, our clients will meet with a staffing manager who will learn about their needs and personality. If, for some reason, the first caregiver isn’t a good match, we’ll happily find a more suitable caregiver for you. We are committed to matching each client with the best possible caregiver for their needs as well as developing a customized care plan.
Our Caregivers and Custom Care Plan
We operate according to the state standards and are dedicated to improving the quality of care you or your loved one receives. We also advocate for senior service programs such as Veteran Affairs (VA), Medicaid, Medicaid Waiver, Medicare Home Health and Long Term Care Insurance Assistance in Massachusetts.
To ensure quality care and customer service, we have implemented leading edge technology services at no charge to you. These include clock in and clock out telephony calls for confirming that the aides fulfill their shifts; a "Family Room" web portal that allows family members to check on schedules, bills, calendars and the shift details of aides from any computer or mobile devices with an internet connection.
Everything we do stems from our mission: "To improve the quality of life for those we serve." To us, our mission is more than words – it is a goal we strive to achieve each day. It is the way we deliver world-class care to our clients. Our mission guides how we run our business and how we treat our caregivers. Our mission is ambitious, and it takes a team filled with the RightPeople to live out that mission each and every day.