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Our People

Our mission has always been to improve the quality of life for the seniors and adults with disabilities we serve. That means it's always about the people we serve and our dedicated team of caregivers and office members who work tirelessly to care for clients. We live and breathe our mission every day, with the goal of helping you navigate the journey. These are the people who work to bring you and your loved ones the highest caliber of in home care.

Meet Our Care Staff

The Medina Right at Home agency was established in 2005 and is presently operated by Lalitha Reddy, Pam Florian, and Kelly Hansen. Our primary area of coverage is Medina & Summit County.

Our services are highly personalized and flexible. We provide the services you want when you most need them. We can provide care from as little as a few hours to 24 hours a day, 7 days a week. We can accept both long term or short term assignments.

And we don't forget the personal touches that are so important.  The management team will always personally introduce a caregiver on the first visit, whether it is for a new case or one that requires a substitute caregiver.  A steady hand, a bright smile and the willingness to go to extra lengths to reassure you and your loved one - these are all hallmarks of our service.

Need help right now? Call us anytime at

(330) 721-7590

Lalitha Reddy, MA, MSW


Lalitha has a Master's degree in Psychology coupled with a Masters in Social Work. She and her husband Sethu have made Northeastern Ohio their permanent home, raising their 4 children with strong Midwestern values and roots. They incorporate their past personal and professional experiences into new ownership of an existing Right at Home franchise office in Medina.

While being a busy Mom, over the years, Lalitha has deepened her training, knowledge and expertise in Health-care Social work, by working in different settings within the care profession and community.

More recently, she has worked with the Geriatric Department of the Cleveland Clinic on a research project that focused on the positive effects of ongoing counseling on caregiver strain & burnout, especially in families dealing with the care of their loved ones at home.

Lalitha is a sitting Board Member of both the local Alzheimer's Association: Greater East Ohio Area Chapter (GEOAC) and for the Ohio Parkinson Foundation Northeast Region (OPFNE). Lalitha is the Support Group Leader for the Medina Parkinson’s Group and organizes Informational Speaker Sessions each month. If interested to join the group, or to be a speaker, please contact her direct at (330) 958-4365.

Now, she brings her years of experience in adult care services to her passion as a business owner of an adult/ senior health care agency - Right at Home of Medina and Summit Counties.

Lalitha Reddy Lalitha Reddy

Pam Florian

Program Care Coordinator

While growing up in Ohio, one of her first jobs was in a geriatric state psychiatric hospital. For 25 years, she has worked both in facilities and in the Home Care Industry, understanding the needs of the clients and their families. With her training and many challenges in dementia care, Pam brings a wealth of experience to serve our clients and care staff.

Having studied music, hospitality and property management, she has performed as a musician and singer-songwriter. Currently she is working on various music projects. She also lived in Great Britain, Florida, California and Tennessee.

Pam Pam

Kelly Hansen

Scheduling Coordinator

Kelly has a Bachelor of Arts in Individual and Family Studies from Kent State University. She has worked in social services in both facilities and the community throughout her career. Kelly also had first hand experience of the challenges of caregiving. She has been a loving & dedicated family caregiver for her grandmother for many years. Helping others is a great blessing according to her.
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Online Marketing Coordinator

Pavitra was raised in Cleveland and is attending DePaul University majoring in Public Relations and Advertising and minoring in Marketing and Business. In her free time, she is a freelance photographer and a member of many clubs on campus. In High School, she was President of Student Council and a member of Key Club, where she was able to volunteer with local nursing homes and hospice centers.
Profile photo of Pavitra Profile photo of Pavitra

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