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Female caregiver on the phone, smiling. Female caregiver on the phone, smiling.

Our Process

Pet Therapy Program 

Welcome to our Right at Home Pet Therapy Program which is complimentary and optional to all of our clients. Our Pet Therapy visits offer a comforting difference from the daily routine and provide an enjoyable social activity that could be beneficial for our clients and all members of the family.

Benefits include: Providing clients with a change from their normal routine Promoting a sense of play and humor Stimulating physical activity and social interaction Diminishing feelings of isolation, loneliness and depression Distraction from pain and anxiety

Our Pet Therapy Dog

Meet MARMALADE (AKA Marley) She is our Right at Home Therapy pooch and a member of our office team!

Pet Therapy Program

Marmalade's Background: She is a 6 year old female Dachshund rescue with a sweet loving personality who weighs approximately 13 pounds. She makes friends with everyone she comes in contact with. Marmalade is healthy and always up to date with all of her vaccinations and is well groomed. She is gentle, comforting and will make you smile. Marmalade is waiting to meet you and anxious to become your pal! Her owner and handler, Pam Florian is our Right at Home Program Care Coordinator.

Need help right now? Call us anytime at

(330) 721-7590

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1. Develop a Client Care Profile
When you call Right at Home, we start by gathering information on how we can best help you. We’ll ask some questions to get a better understanding of your wishes. Then, we’ll arrange an in-home visit to perform a basic needs and environment assessment as well as answer any questions you may have.
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2. Create a Person-Centered Care Plan
Next, we’ll craft a person-centered care plan that is tailored to your needs. The plan incorporates your and your loved one’s history, routines, and preferences in order to create support activities that will provide the most benefit. We will review the care plan with you in detail and modify it as you see fit.
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3. Identify the Best Caregiver for You
Allowing someone into your home is a big step. We are honored and grateful that you put your trust in us. So, it’s important that we make the perfect caregiver match. We consider numerous factors such as interests, personalities, and services needed. All caregivers are screened, including background and reference checks. They are also bonded/insured. Of course, your comfort matters the most. If you ever have any concerns, we will work to find you a new caregiver.
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4. Deliver Extraordinary Care
We believe every interaction with Right at Home should be extraordinary. Right at Home’s caregivers live our mission and strive to improve the quality of life for those they serve each day. They understand that social connections and personal interactions are key to living a happy life. That’s why they provide more than just quality care—they provide extraordinary experiences.
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5. Provide Ongoing Support
Right at Home caregivers keep detailed notes so you know exactly what happened each time they provided service. Supervisory staff also make periodic visits to your loved one’s home to ensure things are going well. And, because your care team is trained to notice and report changes in health or condition, we can quickly adjust care if needed.

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