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Female caregiver on the phone, smiling. Female caregiver on the phone, smiling.

Companion Check-In

Free Coronavirus Pandemic Check-In Program

A Senior Care Professional Will Check In on Your Loved One During the Pandemic at No Cost

Right at Home of Medina / Summit Counties announces a FREE program for senior adults and adults with disabilities to help combat the effects of loneliness and depression that may result from self-quarantine during the coronavirus (COVID-19) pandemic.

How Does It Work?

Every day during the COVID-19 pandemic, a Right at Home office staff member will call a home-bound individual or couple to check in on how they are doing. Simply talking to someone outside of their home can provide a calming reassurance to seniors that someone cares.

Senior Depression

The staff member can provide the individual or couple with information to help keep them safe and healthy during the pandemic, and can assist them with helpful resources available.

What Steps You Should Take

  • Call our office at (330) 721-7590.
  • Provide us with the name of a friend, relative, neighbor or someone you are concerned about.
  • Provide us with the individual’s phone number.
  • Provide us with an emergency contact number for the individual.
  • Let your friend, relative or neighbor know that a Right at Home representative will be reaching out to them by phone.

It is important that you communicate to the call recipient that a Right at Home representative will be reaching out to them by phone as we do not want to alarm anyone, nor lead them on to believe we are a scam. By doing so, they will be more likely to answer their phone and it will allow us to build a trusting relationship right off the bat.

What to Expect After Signing Up

COVID-19 Companion Program

A Right at Home representative will attempt to call the recipient up to three times during the day. If there is no response from the individual, we will notify their emergency contact listed. This program is a free companion check-in call. Please know that we will not be able to render medical advice or provide any assessment. If there is any cause for concern when speaking to the individual, we will call the emergency contact listed. If the emergency contact is unavailable and we feel it is a life-threatening emergency, we will call 911.

Services Start Within 24 Hours

We will start calling within 24 hours of sign-up! Right at Home is an in-home and in-facility provider of companion and personal care services for seniors and individuals with special needs in Akron, Bath, Brunswick, Copley, Cuyahoga Falls, Fairlawn, Grafton, Hinckley, Hudson, Litchfield, Lodi, Macedonia, Medina, Montrose, Northfield, Peninsula, Richfield, Sagamore Hills, Seville, Spencer, Stow, Twinsburg, Valley City, Wadsworth.

Companion Check-In Services Are Not a Substitute for In-Home Services

Many seniors and individuals with disabilities have canceled or limited services to their home for added protection from the coronavirus. The free daily call is not a substitute for other services, but rather, it serves as an assurance that someone cares and is looking out for them.

Right at Home Delivery Services Available Separately

The fear and anxiety created by this deadly virus have resulted in people not wanting to leave the safety of their homes for essential items like food and medicine; therefore, they may be unaware of whom they could contact for assistance or the options available to them like home delivery. Right at Home can help, as we provide home delivery services for seniors. Call us at (330) 721-7590 to inquire today!

Need help right now? Call us anytime at

(330) 721-7590

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