Right at Home Receives 2019 Best of Home Care® – Leader in Excellence, Provider of Choice, and Employer of Choice Awards
Right at Home of Milwaukee Waukesha announced today that it received the distinguished Best of Home Care –Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for home care. The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Leader in Excellence, Right at Home Milwaukee Waukesha is now ranked among the top 10% of home care providers participating in the nationwide Home Care Pulse Satisfaction Management Program.
This accomplishment demonstrates Right at Home Milwaukee Waukesha’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of Right at Home Milwaukee Waukesha’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, Right at Home Milwaukee Waukesha received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Right at Home Milwaukee Waukesha management team set goals to reach the highest level of excellence possible.
The Best of Home Care – Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
“Our goal at Home Care Pulse is to empower home care businesses to reach their goals and deliver the best home care possible,” says Erik Madsen, CEO of Home Care Pulse. “We are happy to recognize Right at Home Milwaukee Waukesha as a Leader in Excellence. We’ve been impressed by their commitment to their clients and caregivers, as well as the quality of the overall care they provide. They really stand out in their market as a top home care provider.”
If you or someone you love is in need of care, contact us today.