Right at Home of Milwaukee Waukesha, a local in-home care provider, has been honored with the 2021 Best of Home Care® Provider of Choice Award from Home Care Pulse®, a leading firm in the home care industry that performs satisfaction research and quality assurance.
To qualify for the Best of Home Care Provider of Choice Award, providers must first contract with Home Care Pulse for at least six months. A minimum of 10% of their clients are interviewed monthly, and they must rank above the 50th percentile within their geographic region in at least two client satisfaction categories.
Right at Home contracts with Home Care Pulse to gather feedback from clients and caregivers via live phone interviews each month. Because Home Care Pulse is an independent third-party company, it is able to collect honest and unbiased feedback. The Provider of Choice Award assures consumers that Right at Home is trustworthy and has demonstrated its ability to provide best-in-class home care services to its clients.