Our mission has always been to improve the quality of life for the seniors and adults with disabilities we serve. That means it's always about the people we serve and our dedicated team of caregivers and office members who work tirelessly to care for clients. We live and breathe our mission every day, with the goal of helping you navigate the journey.
These are the people who work to bring you and your loved ones the highest caliber of in‑home care.
Gregg and Eileen Balbera - Owners
Eileen and Gregg Balbera both grew up on Long Island, got married in Old Westbury, N.Y., and have made a life raising their three boys here on Long Island. As the local owners and operators of Right at Home, serving Western Nassau – Eastern Suffolk County, they take great joy in bringing their varied experiences together to serve this community by providing high-quality in-home care to seniors and disabled adults. Their mission is to improve the life of those they serve.
Before becoming a full-time homemaker to raise her three sons, Eileen worked for Bankers Trust as a systems liaison. In this role, Eileen learned the value of communication and helping different units to work toward a common goal. As several beloved grandparents, aunts and uncles faced the difficulties of Alzheimer’s, she witnessed firsthand the challenges and rewards excellent home care can bring to the family. Her personal commitment to comprehensive and compassionate care for the elderly and their families is an invaluable resource. Eileen understands that caring for clients reaches far beyond the one needing the immediate care. The entire family unit is involved and affected in some way. She knows being able to communicate clearly, completely and in a timely manner regarding a loved one’s care, including changes in their current condition, is crucial to the entire family’s peace of mind.
Gregg is a Certified Senior Advisor (CSA). He also holds a certification in Alzheimer's Disease Training Program for professional caregivers.
Prior to starting Right at Home Nassau Suffolk, Gregg’s 25-plus-year Wall Street career revolved around his ability to listen and take care of customer and client needs. Taking care of client needs personally, promptly and professionally has been the focus of his work. Accustomed to staying calm in hectic situations, Gregg was ready to seize the opportunity to give back in a meaningful second career. Gregg’s grandparents also dealt with serious medical issues in their later years, requiring both hospital and home care. As Gregg and Eileen focused their efforts on finding a home and companion care business, they looked for a company whose ideals met their own. They found that with Right at Home.
Find out more about our Virtual Dementia Tour Program.
Gregg believes it is the total client experience he and Eileen have worked hard to create that is the critical differentiator in their agency. “From your first phone call, to designing a Custom Care Plan, to supporting and supervising caregivers, to ongoing communication, everything we do is intended to demonstrate our commitment to personal and professional care and service,” said Gregg. “As owners, not just employee operators, our clients can feel confident that our interests are aligned with theirs and that the first-class care of their loved ones is always our priority.”
Gregg is active in the community, including Vice President of the Local Chapter for Case Managers Society of America (CMSA-LI), Director of Programs for Gerontology Professionals of New York (GPNY), member of the Gerontology Professionals of Long Island (GPLI), Senior Umbrella Network (SUN), Nassau County and Senior Umbrella Network (SUN), Suffolk County. He is also a Certified Senior Advisor (CSA) through the Society of Certified Senior Advisors.
Meet the Office Staff of Right at Home Nassau Suffolk, NY
Tina, RN - Director of Patient Services
Tina started working with Right at Home in July 2018 and truly enjoys working with clients to help them remain independent and safe in their own home. Tina has a diverse background in nursing including the hospital setting, home care and physician’s offices. In addition to Nurse Management duties, Tina is primarily responsible for the education and training of our care staff. She spends her time visiting client’s in their homes and overseeing on our aides to make sure that the care being provided is exactly what our clients need.
Valerie - Human Resource Director
Valerie has over 40 years of experience in senior care. She was the administrator of several long term care facilities and brings to Right at Home a wealth of experience and knowledge. There isn’t any situation that she has not come across before, no problem too big and no obstacle she can’t overcome. In addition to hiring and maintaining records for our entire care staff, Valerie spends her time getting to know all our clients, their families, and resolving any issues that might arise. She has been with our company for three years.
Tiffany - Lead Staffing Coordinator
Tiffany has been in the healthcare field for almost 10 years. As our lead coordinator in the office, Tiffany ensures our client’s satisfaction with their caregivers. She builds relationships with both the client’s and their families which makes them both feel secure in the care they are being given.
Katrina - Client Care Coordinator
Katrina brings several years of elder care experience to the team. Prior to joining the team, Katrina obtained a Master’s In Social Work from Long Island University and specialized in gerontology. Katrina completed an internship with the Long Island Alzheimer’s and Dementia center and has a wealth of knowledge related to caring for loved ones with dementia. Katrina is currently involved in with several senior networking groups in both Nassau and Suffolk.
Jenny - Scheduler / Administrative Assistant
Jenny comes to us with extensive experience in the office setting. She has worked in different industries including home care, and brings a wealth of organizational talent to Right at Home. Jenny is working on compliance, making sure that all of our caregivers are getting the continuing education and are up to date with everything the Department of Health requires. She has been instrumental throughout the Covid-19 pandemic, arranging and tracking employee Covid-19 Screenings and securing vaccine appointments. Jenny keeps everything organized and running smoothly!
Diane - Administrative Assistant
Bio coming soon!
Gregg Balbera Talks About Home Care
Right at Home Nassau Suffolk owner, Gregg Balbera, talks about providing home care services and how our entire team strives to improve the quality of life for those we serve.
We provide the RightCare to fit your loved one and trusted home care caregivers your family can rely on.