Owners of Right at Home Nassau Suffolk
Eileen and Gregg Balbera both grew up on Long Island, got married in Old Westbury, N.Y., and have made a life raising their three boys here on Long Island. As the local owners and operators of Right at Home, serving Western Nassau – Eastern Suffolk County, they take great joy in bringing their varied experiences together to serve this community by providing high-quality in-home care to seniors and disabled adults. Their mission is to improve the life of those they serve.
Before becoming a full-time homemaker to raise her three sons, Eileen worked for Bankers Trust as a systems liaison. In this role, Eileen learned the value of communication and helping different units to work toward a common goal. As several beloved grandparents, aunts and uncles faced the difficulties of Alzheimer’s, she witnessed firsthand the challenges and rewards excellent home care can bring to the family. Her personal commitment to comprehensive and compassionate care for the elderly and their families is an invaluable resource. Eileen understands that caring for clients reaches far beyond the one needing the immediate care. The entire family unit is involved and affected in some way. She knows being able to communicate clearly, completely and in a timely manner regarding a loved one’s care, including changes in their current condition, is crucial to the entire family’s peace of mind.
Prior to starting Right at Home Nassau Suffolk, Gregg’s 25-plus-year Wall Street career revolved around his ability to listen and take care of customer and client needs. Taking care of client needs personally, promptly and professionally has been the focus of his work. Accustomed to staying calm in hectic situations, Gregg was ready to seize the opportunity to give back in a meaningful second career. Gregg’s grandparents also dealt with serious medical issues in their later years, requiring both hospital and home care. As Gregg and Eileen focused their efforts on finding a home and companion care business, they looked for a company whose ideals met their own. They found that with Right at Home.
Gregg believes it is the total client experience he and Eileen have worked hard to create that is the critical differentiator in their agency. “From your first phone call, to designing a Custom Care Plan, to supporting and supervising caregivers, to ongoing communication, everything we do is intended to demonstrate our commitment to personal and professional care and service,” said Gregg. “As owners, not just employee operators, our clients can feel confident that our interests are aligned with theirs and that the first-class care of their loved ones is always our priority.”
Gregg is active in the community, including Vice President of the Local Chapter for Case Managers Society of America (CMSA-LI), Director of Programs for Gerontology Professionals of New York (GPNY), member of the Gerontology Professionals of Long Island (GPLI), Senior Umbrella Network (SUN), Nassau County and Senior Umbrella Network (SUN), Suffolk County. He is also a Certified Senior Advisor (CSA) through the Society of Certified Senior Advisors.