Caring For People Is What We Do Best
Our caregivers and staff are on the frontlines of the COVID-19 pandemic that has spread rapidly throughout our community. They are putting themselves in the path of this virus and are rising to the occasion to provide care for our most vulnerable population.
To our caregivers, we want to say thank you for the sacrifices you make every day. Your dedication and courage deserve our deepest gratitude.
Trained and Compassionate Caregivers
Our caregivers want more than a job. They want to make a difference in the lives of those they care for. As a company, our job is to give caregivers the direction and tools they need to fulfill their personal mission of service, as well as our corporate mission of improving the lives of those we serve.
"I have had the same aide for my husband, and he is the most trusted person I have worked with. I have never had someone like him. He is such an asset for my loved one's ability to go out and socialize. My husband is treated with respect, dignity and kindness." – Carol G.
Carefully Selected Individuals
To ensure that the people we employ meet our high standards, we have a rigorous selection process.
Before caregivers can become employed with Right at Home and begin caring for clients, every one of them must go through:
- Reference checks
- Background clearance
- Personal interviews
- Competency testing
Training and Continuing Education
Once a caregiver meets our strict selection criteria, it's just the beginning. First, all Right at Home caregivers are insured and bonded. Then, each caregiver goes through a comprehensive orientation process that ingrains our policies and procedures.
Our CERT (Caregiver Education Retention and Training) program provides ongoing, specialized training that ensures that our caregivers understand the high standards of care expected by Right at Home.
Through Right at Home University – the educational arm of our CERT Program – caregivers are given training on issues that help them develop as better overall caregivers, as well as deal with very specific situations, including: