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A caregiver talks to her patient, an elderly woman, while they unpack groceries. A caregiver talks to her patient, an elderly woman, while they unpack groceries.

Our People

Our mission has always been to improve the quality of life for the seniors and adults with disabilities we serve. That means it's always about the people we serve and our dedicated team of companions and office members who work tirelessly to provide support and services for clients. We live and breathe our mission every day, with the goal of helping you navigate the journey.

These are the people who work to bring you and your loved ones the highest caliber of in‑home services.

Need help right now? Call us any time at

(203) 713-8855

Susan Malafronte
Owner of Right at Home New Haven County

The New Haven County office is locally owned and operated by Susan Malafronte. Susan has been a resident of the State of Connecticut all of her life. She graduated with a B.S. in Finance from Sacred Heart University. After a 25 year career in the investment consulting industry, specifically operations management, HR recruiting, staffing and training of employees, she had growing desire to transition into something that would be more personally rewarding.

Susan is a second generation home service provider as her family has been in the industry for over twenty years.  Knowledge with the in-home service and assistance industry together with a strong desire to give back to others prompted her to found Right at Home in New Haven County. Today she applies her 25 years of experience of HR recruiting and staffing to selecting companions who are compassionate and dedicated to improving the quality of life for those we serve.

We understand there are many choices when selecting a home service agency and it is our commitment to provide our services with excellence through the way we hire, support and supervise our employees. We custom tailor our services to meet the unique needs of each individual. From the moment you call, we begin considering the specific needs of your loved one. Give us a call today!


Right at Home Car decorated for parade
Female Right at Home Caregiver wearing PPE serves lunch to senior male at dining room table while having a conversation.
Right at Home Car decorated for parade
Female Right at Home Caregiver wearing PPE serves lunch to senior male at dining room table while having a conversation.

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