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Caring.com Names Right at Home Offices to Their “Caring Stars” List

Right at Home Leads Nation for Most Winning Listings for Third Consecutive Year

Caring.com, a trusted resource for families to find in-home care for their senior loved ones, released its annual “Caring Stars of 2021” list, a reliable industry source of information that showcases the best senior care around the country every year. The list is based on consumer ratings and reviews and features the top in-home care agencies in the United States.

Caring.com is also highlighting those organizations that made the “Caring Super Stars of 2021” list. These are businesses that received the Caring Stars award for 2021 and two additional years since 2017.

Right at Home, one of the nation’s leading providers of home care for seniors and adults with disabilities, is thrilled to announce that of the 504 in-home care agencies that received the Caring Stars of 2021 award, 183 of them are Right at Home agencies. Also, 271 in-home care agencies received the Caring Super Stars of 2021 award, and of those, 120 are Right at Home agencies, more than any other company. This makes Right at Home No. 1 in the nation for the third consecutive year.

“Every day, Right at Home caregivers work tirelessly to deliver our mission to improve the lives of those we serve,” said Right at Home President and CEO Brian Petranick. “This honor from Caring.com is based on feedback from clients and their families, and it is a true testament to the dedication of our team across the United States.”

In-home care agencies that made the 2021 Caring Stars list had to meet exceptional criteria. They must have had 10 or more consumer reviews on their Caring.com listing by the qualification deadline of Oct. 15, 2020, and must have had an overall average rating of 4.5 stars or higher on a scale of 1 to 5. Old reviews were not allowed to be part of the qualifying criteria. The in-home care agencies had to have three or more reviews on their Caring.com listing dated between Oct. 15, 2019, and Oct. 15, 2020. At least one of those reviews needed to have a five-star rating, and at least one of those reviews had to have been posted in 2020.

Significantly, in order to qualify, brands also had to respond to all negative reviews on their listing. Negative reviews counted as those that only had one or two stars.

“Congratulations to the Right at Home team on being #1 in the nation for Caring Stars 2021, highlighting the service excellence they consistently deliver.  We value our longstanding partnership with Right at Home and are thrilled with their success,” said Caring.com’s CEO Jim Rosenthal. “Our high-integrity consumer reviews program and the Caring Stars annual guide are some of the ways we provide relevant information and empathetic guidance to seniors and their families.  We look forward to continuing our strong relationship with Right at Home and their local agencies.” 

The remarkable impact Right at Home makes is provided through its proprietary care delivery system, called RightCare. RightCare is “the Right People doing the Right Things the Right Way for the Right Reason.” Right at Home is committed to providing an individualized RightCare experience for every client to improve their quality of life, and accolades like these give credence to the exceptional work Right at Home franchisees and their staffs and caregivers are doing every day to serve the needs of seniors and adults with disabilities.

To learn more about the Caring Stars program and view the complete list of winners, please visit: https://www.caring.com/caringstars2021-in-home-care.

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