Right at Home North Dallas is proud to be an award-winning home care provider!
"To earn Leader in Excellence for 2-consecutive years is such a big honor as well as Provider of Choice and Employer of Choice. These awards send a clear message that all of the hard work and great care that is being provided by our care team and office team is significantly improving the quality of life and making a difference in people’s lives.
It is such a great feeling to have all of our hard work validated by the industry’s leading firm in satisfaction research and quality assurance, serving hundreds of home care businesses across North America." - Harley Cohen, Owner
Best of Home Care - Leader in Excellence is the highest award a home care provider can earn from Home Care Pulse. It is awarded based on client and caregiver satisfaction ratings collected by Home Care Pulse in telephone interviews. Recipients of this award represent the top 4-5 percent of providers participating in the Home Care Pulse Satisfaction Management Program.
Home Care Pulse conducted telephone interviews with our clients and caregivers; based on their feedback we have been awarded the 2016 Provider of Choice and the 2016 Employer of Choice. These awards recognize our commitment to our clients and our caregivers.
Since our founding, our mission has been "to improve the quality of life for those we serve." Our participation in Home Care Pulse's client and caregiver satisfaction surveys provide us with invaluable feedback to ensure we live up to our mission each day.
Recognized for Outstanding Commitment to Quality Care
Being recognized as a Home Care Provider of Choice demonstrates our commitment to our clients' satisfaction by providing them with quality in-home care. When you select us as your provider, you can be assured:
- Our caregivers are thoughtful and on time
- We provide our services as promised
- We have a proven commitment to our client's overall quality of care
Being recognized as a Home Care Employer of Choice demonstrates our commitment to hiring excellent caregivers and providing them with the ongoing training and support they need to succeed.
- We provide our caregivers with ongoing training & support
- We conduct background checks
- We match the right caregiver with the right client
Are you considering Home Care for a Loved One
When you choose a Best of Home Care award-winning provider, you can rest assured we have a proven commitment to our clients' satisfaction.
We contract with Home Care Pulse to gather and report feedback from our clients by conducting weekly live phone interviews. Home Care Pulse, in independent, third-party, shares their findings with us, letting us know where we're exceeding our client's expectations and also in the areas where we can improve.