A female caregiver talking to an elderly woman in a wheelchair at a flower garden

Our Process

You’ve worked hard to build a wonderful life for yourself and your family. Now you need a little help, but you have no intentions of life being any less extraordinary. We want your experience with us to be just as remarkable. To make sure it is, we developed a unique five-step approach to care.

At each step, our focus is on you. From learning about your wishes and answering your questions to creating a care plan just for you and matching you with the right caregiver, you are our priority. And it doesn’t stop there—we’ll be right there with you throughout the care process giving you and your family the support you need. After all, you’ve worked hard to get here. Let us take the heavy lifting from here.

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(973) 400-4170

1. Develop a Client Care Profile

When you call Right at Home, we start by gathering information on how we can best help you. We’ll ask some questions to get a better understanding of your wishes. Then, we’ll arrange an in-home visit to perform a basic needs and environment assessment as well as answer any questions you may have.

2. Create a Person-Centered Care Plan

Next, we’ll craft a person-centered care plan that is tailored to your needs. The plan incorporates your and your loved one’s history, routines, and preferences in order to create support activities that will provide the most benefit. We will review the care plan with you in detail and modify it as you see fit.

3. Identify the Best Caregiver for You

Allowing someone into your home is a big step. We are honored and grateful that you put your trust in us. So, it’s important that we make the perfect caregiver match. We consider numerous factors such as interests, personalities, and services needed. All caregivers are screened, including background and reference checks. They are also bonded/insured. Of course, your comfort matters the most. If you ever have any concerns, we will work to find you a new caregiver.

4. Deliver Extraordinary Care

We believe every interaction with Right at Home should be extraordinary. Right at Home’s caregivers live our mission and strive to improve the quality of life for those they serve each day. They understand that social connections and personal interactions are key to living a happy life. That’s why they provide more than just quality care—they provide extraordinary experiences.

5. Provide Ongoing Support

Right at Home caregivers keep detailed notes so you know exactly what happened each time they provided service. Supervisory staff also make periodic visits to your loved one’s home to ensure things are going well. And, because your care team is trained to notice and report changes in health or condition, we can quickly adjust care if needed.

How Right at Home Works

Ray Giordano, Owner of Right at Home North Jersey, explains what to expect when you reach out to us for help for yourself or your loved one. We are always in contact with you throughout your home care journey. We believe you deserve the best match between our caregivers and clients, and work towards ensuring you have an excellent care experience.

CAHC Accredited

The Commission on Accreditation for Home Health Care (CAHC) is pleased to announce that Right at Home North Jersey has been awarded “Full Accreditation With Distinction” by the Board of Trustees of CAHC.

CAHC is dedicated to promoting the highest quality and safety standards in the New Jersey home care service industry. Right at Home North Jersey shares our commitment to such excellence and has undergone our accreditation review allowing us to monitor their compliance with established guidelines and industry best practices.

Right at Home North Jersey having passed our review is duly entitled to display our official emblem and promote itself among the elite of home care providers attaining such distinction within its provision of home health care services.

The Commission on Accreditation for Home Care (CAHC) has been setting the standards for quality home care services in New Jersey since 1986. As New Jersey’s only state based accrediting body, CAHC is dedicated exclusively to New Jersey’s home care providers and delivering the highest standard of service to our local communities and families.

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