Right at Home Northeast Texas’s mission is to improve the quality of life for those we serve. One of our great examples of this is Mrs. Katherine and Louise her caregiver. In a few short months, their friendship has come into full bloom. Mrs. Katherine was nervous about having a caregiver in her home, as “I had a bad experience with the last caregiving service that I had. I had no idea what to expect from Right at Home,” she said.
Before Louise went out to meet Katherine Right at Home screened several caregivers to make sure we had the perfect fit for Mrs. Katherine. Louise was the perfect fit and Mrs. Katherine was excited to meet her and have a companion to cook, go to the salon and other errands, and tour downtown historical Tyler with. The two have become fast friends and plan on sticking together for a very long time. “Willa (Tyler Area Director, RN) has come through on everything and met my expectations perfectly” Mrs. Katherine says.
When asked what she would tell someone considering in home care she answered, “My biggest fears were having another bad experience, and falling or slipping in the shower. Those fears caused me very real anxiety. Now, I do not worry about it. I know Right at Home is insured and bonded; it was the first question I asked, and it helped me make the decision to get the help I needed.”
Mrs. Katherine also no longer fears the slips and falls and certainly knows she is in good hands with Louise. “Just last week Louise and I were out shopping and she suggested getting a non-slip bath mat for my shower and it is great.” We here at Right at Home could not be happier to have Mrs. Katherine at home with us and look forward too many wonderful years serving her.