Tyler, TX
(903) 253-0778

Scheduling Coordinator

Our Company:

Right at Home is seeking a gifted, focused, engaging individual to join our team. Located in Tyler, Texas, Right at Home of Northeast Texas has been serving the needs of elderly and disabled adults since 2009. We expect continued, rapid growth, and we are looking for the right person to fit into a fast-paced environment. We are offering a great opportunity for a Scheduling Coordinator who wants to make a difference in the lives of Tyler area seniors and their families!

Main Responsibilities:

  • Answer incoming calls in a friendly, professional, and knowledgeable manner
  • Field new client inquiry phone calls in an informed manner, enter the data into the software system, and work with a team to communicate and prepare for the care consultation
  • Generate and maintain client and caregiver schedules with the goal of creating high quality matches and developing extraordinary relationships
  • Work effectively as part of a team or lead a team if needed
  • Monitor, mediate, and log all client and caregiver activity utilizing the staffing software
  • Follow up on all client and caregiver issues to ensure that any problems are resolved
  • Design, test, and implement a responsive contingency plan that ensures 100% maintenance of service hours
  • Recognize and seize opportunities to increase and enhance service hours and quality care
  • Assure HIPAA and Privacy Law compliance

Qualifications:

  • Basic computer skills
  • Scheduling experience in home health or related field
  • Experience in a customer service role or healthcare management position would be a plus
  • Able to understand and navigate computer programs reasonably quickly
  • Self/quick learner
  • Effective written and verbal communicator
  • Able to multitask
  • US Citizen or Green Card holder
  • Must be able to work 7:50am to 5pm Monday thru Friday

Pay Range: $15-$20 per hour

Please apply by emailing your resume and information to careers@rightathometx.com, we look forward to speaking with you!



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