Grayslake, IL
(847) 984-0103

About Us

Welcome to Right at Home Northern Lake County located in Grayslake, IL. Right at Home Northern Lake County is locally owned and operated by Mike Steiner. Take a Virtual Office Tour.

Mike Steiner — Owner


Birth Month: January

Hobbies: Golfing, Scuba, Biking, anything to stay active.

Education: Southern Illinois University and the US Navy

Experience: Project Management for over 20 years at Motorola both domestically and internationally.

Why I love my job: After I was liberated from Motorola, I did some soul searching and realized I loved helping others. I found that helping others was not just a good thing to do overall but I finally found my calling. I love what I do and don’t call this “work” at all. The team we have is absolutely the best. So very proud of everyone who makes us who we are. Our mission truly resonates: To Improve The Quality of Life For Those We Serve. How can you beat that!

What I want our clients to know about me: Since I started Right at Home, I think it has given me a new purpose in life. It has helped me build a stronger bond with my son. I’ve learned never to judge and I think most important that each day is a blessing and to share with others that as we age we don’t need to restrict ourselves and that so much is possible with a little extra help. For years as a Navy Veteran, I didn’t think much about it but now as I meet other Veterans, I feel proud and it’s so awesome to hear about others who have also served.

Michelle — Billing and Payroll Specialist


Birth Month: March

Hobbies: Photography and repurposing old pieces of furniture with my own unique style.

Education: College of Lake County

Experience: Administrative, 15 years

Why I love my job: I love that our caregivers give our clients the feeling of security. Also, our caregivers help our seniors age in their homes with dignity by receiving the highest quality of care.

What I want our clients to know about me: I have lived in Lake County, Illinois my entire life. I am a single mother and have two children, a girl that is twelve and a boy that is ten. I have a Tortoiseshell cat named Jessie.

Fun Fact! I attended school at a department store when I was in sixth grade. In August 1986, the Wieboldt's department store went out of business at Lakehurst Mall. The location being vacant came as a blessing in 1986 when flooding severely damaged Gurnee Grade School and Viking Jr High. More than 600 fifth through eighth grade students were housed in the old Wieboldt's space. The space was informally known as "Wieboldt U" during that time.

Ken — Administration

Ken Rose

Birth Month: September

Hobbies: Boating, Fishing, Ping-Pong, Tennis, and Pickleball.

Education: BA in Teaching, MA and Ed.D. in Educational Administration

Experience: I have been an educator for over 35 years including being a teacher, principal, and owner of Sylvan Learning of Grayslake for tutoring students.

Why I love my job: I have had two work passions in my life: (1) Helping young people to get caught up to grade level and get ahead; and (2) Serving elderly people in order to provide care and comfort to them in their senior years.

What I want our clients to know about me: I care about people and put the needs of others ahead of myself. I want our clients to ask the question, “How can (RAH) serve you better?

Zac — Human Resources Manager

Zac Steiner

Birth Month: January

Hobbies: Glassblowing, biking, boating, and skiing.

Education: Bachelor of Science from Illinois State University.

Experience: I have been a dedicated Right at Home employee for more than 6 years.

Why I love my job: I get to help those who help others and experience job satisfaction each and every day. I love what I do because I can make a positive difference in the lives of our caregivers and clients.

What I want our clients to know about me: I'm fun, outgoing, and can't turn down a good music festival.

Betsy — Operations Manager and Scheduler

Betsy Thomas

Birth Month: October

Hobbies: Spending time with my family, walking my dogs, enjoying the outdoors.

Education: BSED Early Childhood and Elementary Education K-9

Experience: Teacher in Glenview School System, Sylvan Learning Center 30 years, Caregiver for both of my parents-my mother currently lives with me, and Caregiver at Right at Home

Why I love my job: I love being with people who are passionate about what they do and everyone at Right at Home fits this profile, including the people I work with and the people I care for. I know I have found the right job and team when I feel I am able touch everyone's lives in a positive way every day and leave at night with a smile on my face.

What I want our clients to know about me: I will always do my best to meet every client needs. Matching caregiver, helping with training, stepping into your homes to do hands on work; just call me and I will help problem solve. Thank you for making me feel Right at Home and our team will make you feel Right at Home as well:)

Deb — Care Manager

Deb Jenkins

Birth Month: May

Hobbies: Love to travel and explore.

Education: College of Lake County.

Experience: Hr/Care Coordinator for many years. Working in hospitals, LTC and now Home Care Services.

Why I love my job: Seniors are my passion and have been since I was a young girl and volunteered through my youth group at church.

What I want our clients to know about me: I will always be your advocate and do my best to meet your needs whatever they may be.

Joann — Care Manager

Joann Gottermeyer

Birth Month: July

Hobbies: I love collecting antiques and baking.

Education: Certified Activity Professional; over 25 years as an Activity Director in senior living communities including long term are, assisted living and retirement communities, as well as a few years as a Marketing Director. I began my career at age 18 as an Activity Aide while attending college and became a Director at 19. I was also my fathers full time caregiver form age 92 to s few weeks shy of 104.

Why I love my job: I love my job because I love to help seniors stay in their homes as long as possible, and to be able to help them and their familied navigate the journey. Having been in their shoes, I can truly say "I know what you are going through" and have some personal insight on how to help find the solutions they need.

What I want our clients to know about me: I am happily married, and my husband and I have one daughter and a house full of pets including two dogs, three cats and two rabbits. As crazy as that may sound, we wouldn't have it any other way. My father lived by the motto "Every Day's a Holiday!" and I think he had the right idea. I love that Right at Home can help make every client we service help to make 'every day a holiday' for them, too.

Erin — Scheduler

Erin Little

Birth Month: August

Hobbies: Painting and Reading

Education: University of Mobile

Experience: I have worked within the home health industry for the last 25 years.

Why I love my job: I love my job because I love helping people.

What I want our clients to know about me: I have 2 grown children, Rebecca and Patrick, and family is the most important thing to me, my family and yours!

Andy — Scheduler

Andy Colte

Birth Month: June

Hobbies: Doing vector art designs using adobe Illustrator and photoshop, Playing video Games.

Education: Bachelor of Science in Nursing (Philippines)

Experience: I have done volunteer work as a nurse and five years experience as a call center agent doing technical support for LG smart appliances.

Why I love my job: What I love about the job is being part of a culture. Everyone genuinely cares about each clients and caregivers. I learn so much from the individuals I work with and am challenged to learn and grow on a daily basis.

What I want our clients to know about me: I'm from the Philippines and I'm very lucky to be part of the Right at Home Team. My work motto is "always love and respect what you do".

Pepper — Companion / Comfort Dog

Office Companion Dog Pepper

Birth Month: March

Hobbies: Eating, drinking (water), hanging out at the office meeting Caregivers and look forward to meeting clients once I finish training school.

Education: I am a Certified Service Dog and also hold a Canine Good Citizen diploma. I'm excited to achieve more advanced certifications in the future to better help my Right at Home teammates and our clients.

Experience: Well, life started for me just prior to Covid so I’m still in training. I’ve got so much energy and can’t wait to visit rehabs, nursing homes, assisted and independent living communities as well as private homes, however, I won’t start visiting places until I can better manage my impulse control.

Why I love my job: I love bringing joy to people and love the snacks people give me. Sometimes I just lay down and meditate and think about the world.

What I want our clients to know about me: I don’t bite and am very friendly. Sometimes I have selective hearing (especially when it’s time to leave or when I’m told to do something I don’t want to do) but overall, I’m a kind and loving canine.

Meet Mike Steiner, Local Right at Home Owner in Grayslake

Upon his honorable discharge he was recruited by the Motorola Corporation. While at Motorola, Mike served in various project management roles, both locally and internationally. This included managing the development of large communication systems, software development projects, and process improvement programs. He integrated his team building skills and customer service experience to successfully attain the common goals of the company and ultimately fulfilling the needs of customers.

After two decades serving Corporate America, Mike has transitioned to focus on serving the needs of the individual. Mike's experience and dedication to customer service AND getting the job done, uniquely qualifies him for Right at Home.

Mike Serves on the Board of Directors For:

Extra Care
Continuity of Care National Exchange Club

Mike is Also a Founder of the Dementia Friendly Community Coalition

Dementia Friendly Community Coalition


Learn About Our Custom Care Plans

0fb2139c-cd74-4622-a6cb-214256365264 LocalSite