Award Winning Healthcare in Grayslake and Northern Lake County
Right at Home Northern Lake County is proud to be an award-winning home care provider! Over the past few months, Home Care Pulse® conducted telephone interviews with our clients and caregivers; based on their feedback we have been awarded the 2019 Best of Home Care Leader in Excellence, Provider of Choice and the Employer of Choice. These awards recognize our commitment to our clients and our caregivers.
Choosing a “Leader in Excellence” means choosing one of the best home care providers in the nation — as rated by clients and caregivers in third-party satisfaction interviews.
Right at Home Owner Mike Steiner talks about receiving the Provider of Choice award for the past 4 years in a row and how they are the only Home Care agency in Grays Lake to receive the Leader in Excellence award.
Best of Home Care – Leader in Excellence is the highest award a home care provider can earn from Home Care Pulse, an independent satisfaction research firm. “Leader in Excellence” is awarded based on client and caregiver satisfaction ratings collected by Home Care Pulse in telephone interviews. Recipients of this award represent the top 4-5% of providers participating in the Home Care Pulse Satisfaction Management Program. These home care providers have proven that they provide quality care in nearly every satisfaction category measured by Home Care Pulse. Leaders in Excellence have also qualified for the Best of Home Care® Provider of Choice and Best of Home Care® Employer of Choice awards.
Recognized For Our Commitment to Our Clients and Caregivers
Since our founding, our mission has been "to improve the quality of life for those we serve." Our participation in Home Care Pulse's client and caregiver satisfaction surveys provide us with invaluable feedback to ensure we live up to our mission each day.
Recognized for Outstanding Commitment to Quality Care
Being recognized as a Home Care Provider of Choice demonstrates our commitment to our clients' satisfaction by providing them with quality in-home care. When you select us as your provider, you can be assured:
- Our caregivers are thoughtful and on time
- We provide our services as promised
- We have a proven commitment to our client's overall quality of care
Being recognized as a Home Care Employer of Choice demonstrates our commitment to hiring excellent caregivers and providing them with the ongoing training and support they need to succeed.
- We provide our caregivers with ongoing training & support
- We conduct background checks
- We match the right caregiver with the right client