Defining Our Success Through the Words of Clients and Loved Ones
Nothing means more to Right at Home West Dundee's leaders and care staff than the words of clients, clients' families, and their loved ones. Their opinions, comments, and feedback are vital to consistently providing the professional, personal, and compassionate care clients deserve. We're proud of what our clients and their loved ones regularly share with us because it helps make us better at what we do, serving you.
Review us on Google
Go to our Google Listing, sign into your Google Account, and the form will automatically open. Fill out the number of stars you rate us and be sure to write about your experience. When finished, simply click "Post".
Review us on Caring.com
Go to our Caring.com Page. When the review window pops up, select the star rating, complete the three line form, and click "Submit my Review".
Review us on Facebook
Visit our Facebook Reviews Page and sign into Facebook. On the page's left side, it will ask "Do you recommend Right at Home?" Select your recommendation, leave feedback, and click "Done."
See what our clients and their loved ones are saying about us.
"I would like to take a moment to thank and recommend Right at Home. My siblings and I had to quickly move my mother from Hilton Head Island, SC back to Chicago; and we needed assistance for a 10-12 day period until my mother could be moved into an assisted living facility in Northbrook. We had been using a Right at Home franchise in Hilton Head, and due to the excellent experience we had with them, they referred us to Right at Home here locally. What a great reference! In less than three-day’s time I was able to arrange, with franchise owner Jeanette Palmer, a wonderful caretaker to spend two hours in the morning with my mother. Angela, the caretaker, was extremely professional, very concerned and aware of COVID-19 protocols and, most importantly, she quickly bonded with my mother gaining her confidence and trust. The relief and support provided was very welcoming to our family." — Brad
"Right at Home was there for us when we needed them the most. Our parents had an unanticipated change in circumstances which required immediate, short term 24 hour care. They were able to accommodate our request the same day with additional high quality caregivers who took wonderful care of our parents until we could all work together to come up with a more permanent solution. Their excellent staff of caregivers have allowed us to be able to keep our parents living at home where they feel most comfortable. Most importantly, Right at Home has been flexible and responsive, working with us to provide a caregiving situation that works best for our parents and that we all feel comfortable with. Caring, well qualified and reliable caregivers have given us the peace of mind to allow our parents to age at home without worry." — Susan
"The caregivers from Right at Home are on time, they are polite, and willing to try new things and willing go above and beyond. My mother would be in a nursing home without Right at Home. They have allowed me to run errands and do things I was not able to do before." — Mary
"Right at Home has had a good impact on my life because my caregiver can alleviate me of things that I would need to do, and does those things very well. The Right at Home office communicates well by calling often to check in with me." — Robert
"The most helpful aspect of my husband's services is that his caregivers are there making sure he is safe and well cared for while I leave for a few hours." — William
"The way she communicates shows that she cares. I come home with groceries and she is up on her feet instantly, asking if I need help. I can tell she likes to help people." — Debbie
"My mother would be in a nursing home without Right at Home. They have allowed me to run errands and do things I was not able to do before." — Mary
"The office staff at Right at Home is good about communicating with me through text and calls." — Albert
"They always provide excellent care. They seem to be very good at scheduling and getting things done." — Janet
"The caregiver at Right at Home is very personable and very easy to get along with." — Vince