Here at Right at Home, we're dedicated to being much more than a franchise company. We are the navigator of what comes next for seniors and adults with disabilities. Our mission has always been to improve the quality of life for those we serve. That means it's always about the people we serve, and our dedicated local owners and their professional teams work tirelessly to care for clients. Though we make sure our franchises live and breathe our mission every day, we recognize that it starts with our corporate team.
These are the people who work behind the scenes to bring you and your loved ones the highest caliber of in‑home care.
Jeff Welsh was born in London, Ontario Canada, and raised in Oakland County, Michigan. He studied social work and business and received his B.S in Personnel Administration from Michigan State University in 1979. In 1992, he earned an M.B.A at Southern Methodist University in Dallas, Texas. Jeff started JRW Services, Inc. and opened Right at Home TriMetro in early 2007. He operates the business with the help of seasoned staff members from offices in Bloomfield Hills.
I am proud to say, I have worked for Right at Home since January 2017. As the Agency Administrator, I handle many of the day-to-day operations. I enjoy working for RAH because I know we are making a difference in many lives, keeping folks at home where they wish to be. Prior to RAH, I worked as a Program Manager for an Adult Day Center for 12 years. When I am not working, I enjoy spending time with my family. We love boating and spending time outdoors!
As a Community Liaison, I wear many hats on a day-to-day basis. In the field, I am responsible for marketing, networking, and meeting with families and clients one on one to create a care plan unique to our clients to ensure they are getting their needs met that align with their goals. I have been in the industry for 8 years with various roles. I love how intimate home care can be and honored to be welcomed in our clients’ homes.
My main responsibility is to keep open lines of communication with families, clients, and caregivers. I handle any questions or concerns and make quarterly visits to our clients’ homes to provide support and make any changes to the plan of care. I have worked in the medical field for 11 years in a variety of roles. I love spending time with my two boys and wife. I am a huge College Football fan, Go Blue!
As a scheduler, I work on finding a good match for the client and the caregiver. I handle schedule changes and cover open shifts to ensure that clients will get the care and stay in close contact with families and caregivers. In my previous role, I was an Executive Assistant with a variety of day-to-day responsibilities. Scheduling was a part of those responsibilities. I love working for Right at Home. Being able to contribute to someone staying independent in their home. In my spare time, I enjoy exercising and spending time with my cat and family.
I have been a recruiter for over a year now and really enjoy what I do. Being creative, posting new opportunities pre-screening candidates, and interviewing qualified individuals is very rewarding. I enjoy helping people succeed at what they enjoy doing. In my previous company, I was a therapist for people with chemical and behavioral addictions. I also was a recruiter for a company in New Baltimore. In my free time, I enjoy watching True Crime documentaries and spending time with friends and family.