The Initial Call and Meeting
From the moment you call our office, we begin considering the specific needs of your loved one. On the initial call, we ask questions to form a basic needs assessment. Then we set up an in-home visit with the family – including the family member who may ultimately benefit from our care. This visit allows us to gather even more information, answer questions and let your loved get a feel for how Right at Home Palm Beach could help family.
The Custom Care Plan
With Right at Home Palm Beach, you will always know what care services are being provided to your loved one. After our initial meeting with your loved one, we develop a Custom Care Plan. This plan is tailored to a person's specific needs, and we make detailed recommendations on exactly what kind of services we feel would benefit them. We then arrange a follow-up meeting to go over the Custom Care Plan in detail and modify it as you and your loved one sees fit.
Once you and your loved one have approved the Custom Care Plan, we begin our search for the best person to implement that care. Our proprietary system of matching caregivers to clients takes numerous factors into consideration: care services needed, client interests and the personalities of both the client and the caregiver.
Our caregivers keep extensive notes about the care they give to your loved one. And our billing system provides a detailed description of care services provided, so you never receive an invoice that doesn't include a line-item cost of care.