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Female caregiver on the phone, smiling. Female caregiver on the phone, smiling.

Our Process

You’ve worked hard to build a wonderful life for yourself and your family. Now you need a little help, but you have no intentions of life being any less extraordinary. We want your experience with us to be just as remarkable. To make sure it is, we developed a unique five-step approach to care.

At each step, our focus is on you. From learning about your wishes and answering your questions to creating a care plan just for you and matching you with the right caregiver, you are our priority. And it doesn’t stop there—we’ll be right there with you throughout the care process giving you and your family the support you need. After all, you’ve worked hard to get here. Let us take the heavy lifting from here.

Need help right now? Call us any time at

(561) 440-2273

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1. Develop a Client Care Profile
When you call Right at Home, we start by gathering information on how we can best help you. We’ll ask some questions to get a better understanding of your wishes. Then, we’ll arrange an in-home visit to perform a basic needs and environment assessment as well as answer any questions you may have.
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2. Create a Person-Centered Care Plan
Next, we’ll craft a person-centered care plan that is tailored to your needs. The plan incorporates your and your loved one’s history, routines, and preferences in order to create support activities that will provide the most benefit. We will review the care plan with you in detail and modify it as you see fit.
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3. Identify the Best Caregiver for You
Allowing someone into your home is a big step. We are honored and grateful that you put your trust in us. So, it’s important that we make the perfect caregiver match. We consider numerous factors such as interests, personalities, and services needed. All caregivers are screened, including background and reference checks. They are also bonded/insured. Of course, your comfort matters the most. If you ever have any concerns, we will work to find you a new caregiver.
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4. Deliver Extraordinary Care
We believe every interaction with Right at Home should be extraordinary. Right at Home’s caregivers live our mission and strive to improve the quality of life for those they serve each day. They understand that social connections and personal interactions are key to living a happy life. That’s why they provide more than just quality care—they provide extraordinary experiences.
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5. Provide Ongoing Support
Right at Home caregivers keep detailed notes so you know exactly what happened each time they provided service. Supervisory staff also make periodic visits to your loved one’s home to ensure things are going well. And, because your care team is trained to notice and report changes in health or condition, we can quickly adjust care if needed.

Care giving for a loved one can take its toll and change the dynamics of your family. Perhaps you are considering getting assistance to help your loved one with everyday tasks, but you are concerned that an in-home care company might not offer the care your loved one needs. We understand your loved one’s situation is special and their care should be as unique as their needs; that is why each client we work with receives a Custom Care Plan.

Developing Your Custom Home Care Plan

From the moment you call Right at Home West Lake Worth  we begin considering you and your loved one’s particular needs. During your first call with our office, we will ask questions to help us form a basic needs assessment.

Following the call, we will set up an in-home visit with you and the rest of your family – including the family member for whom you are seeking care. This in-person visit allows us to learn more about your loved one’s needs, answer questions you have and helps you understand how Right at Home West Lake Worth can help.

The Right Care from Right at Home West Lake Worth

Following our initial in-person meeting, we develop a Custom Care Plan. This plan is tailored to your loved one’s specific needs. With Right at Home West Lake Worth, you will always know what services are being provided to your loved one.

We pride ourselves on delivering detailed recommendations on the kinds of services we believe will be the most beneficial to your loved one. We will arrange a follow-up meeting with you to go over the Custom Care Plan, line by line, and modify it as you see fit.

Caregiver going over care plan.

Making a Match – Finding the Right Caregiver for Your Loved One

We know the most intimidating part of selecting an in-home care company is trusting a stranger to come into your home and care for your loved one.

With Right at Home West Lake Worth, you can rest assured we do everything possible to ensure the beginning of your loved one’s care is a pleasant experience. Our system of matching clients to caregivers takes numerous factors into consideration: services needed, your loved one’s interest, and the personalities of both your loved one and the caregiver.

By looking at the whole situation, we’re better able to provide your loved one with the best caregiver possible. Of course, if there are ever any concerns about a specific caregiver, we can search for and provide a replacement in very little time.

Providing Consistently High Quality In-Home Care

To ensure your loved one always receives the highest level of care possible, and is treated with dignity and respect, Right at Home West Lake Worth managers make regular unannounced visits to your loved one’s home. To provide you with additional peace of mind, our caregivers keep extensive notes about the care they provide. Those notes are kept at your loved one’s home and are available to you at any time.

What to do next?

We are sure you have many questions about whether or not in-home care is the right choice for you and your loved one. To help you, we have created an adult care giving guide which offers practical advice, information and support. Of course if you would prefer to visit with someone, and one of our in-home care specialist would be happy to speak with you.

We look forward to serving you and your loved one.

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