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Female caregiver on the phone, smiling. Female caregiver on the phone, smiling.

Our Process

You’ve worked hard to build a wonderful life for yourself and your family. Now you need a little help, but you have no intentions of life being any less extraordinary. We want your experience with us to be just as remarkable. To make sure it is, we developed a unique five-step approach to care.

At each step, our focus is on you. From learning about your wishes and answering your questions to creating a care plan just for you and matching you with the right caregiver, you are our priority. And it doesn’t stop there—we’ll be right there with you throughout the care process giving you and your family the support you need. After all, you’ve worked hard to get here. Let us take the heavy lifting from here.

Right at Home Palm Springs offers caregiving services for almost any family and situation. Our in-home care services let loved ones and friends enjoy healthy lives in the comfort of a familiar environment. We tailor our care to your family's unique situation through a Custom Care Plan. These individualized care programs include whatever your family or friends need from any of our care categories.

Need help right now? Call us any time at

(760) 340-1919

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1. Care Assessment

Upon contacting our office we will perform a basic care assessment over the phone. In practice, this looks like a few questions:

  • What activities on a daily basis might your friend or loved one require help with?
  • Are daily living activities, like cooking, driving, or cleaning becoming more difficult?
  • How is their overall health?
  • Would changes to their home, like adding a lamp or removing a rug, improve their current quality of life?
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2. In-Home Visit

After completing a basic assessment we will follow up with an in-home visit where we will begin crafting a customized care plan for your friend or loved one. This plan is detailed and tailored to each individuals specific needs and desires. This customized care plan can be modified as you and your loved one see fit. After agreeing upon the custom care plan we will begin the caregiver matching process.

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3. Identify the Best Caregiver for You

Our caregivers and staff are invaluable to us, they are compassionate, caring, and thoroughly trained. Before becoming a Right at Home Palm Springs caregiver each individual undergoes extensive background checks, and training before entering a home. Each of our caregivers are insured and bonded through Right at Home Palm Springs. Our involvement and dedication to provided only the highest quality home care to seniors and elderly adults in Palm Springs and surrounding areas as a home health agency and award winning in-home care provider is second to none.

Our system of matching caregivers to your loved one takes numerous factors into consideration:

  • In-home care services needed
  • Interests of your loved one
  • Personality of your loved one
  • The caregiver's personality and interests

When matching a caregiver we take a holistic approach. We believe that through the process of our caregivers provide the care your loved or friend needs with industry leading quality, that they will also become your loved one's friend.

The value of our caregiving matching process is continuous. Our caregivers as well as our office keep unhindered lines of communication open with you family and loved one.

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4. Deliver Extraordinary Care
We believe every interaction with Right at Home should be extraordinary. Right at Home’s caregivers live our mission and strive to improve the quality of life for those they serve each day. They understand that social connections and personal interactions are key to living a happy life. That’s why they provide more than just quality care—they provide extraordinary experiences.
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5. Provide Ongoing Support

Our process is extensive and detailed because we care for your loved one like they are our family. If you have any questions about any step of our customized care building process please feel free to contact us and we would be happy to discuss our process and how we can serve your family.

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