Meet our Right at Home Team
Eric Hicks — President
The Right at Home offices in Charleston, Beckley, Princeton, and Huntington, WV are led by Eric Hicks, who purchased the first franchise in Charleston in early 2005. I decided to open this business for two reasons:
As a manager of market development for a nursing home chain I felt empathy for the families that could no longer provide the care that their family member needed for a multitude of reasons and were forced to send their loved one to a nursing facility. I thought that if I could build a team of caregivers that would allow these elderly people to stay at home longer that it would be better for the person needing care and the family that needed help.
Secondly, my stepmother had a stroke and after 30 days in a rehab facility she was told she would be discharged within the next two days. I made calls to several agencies and they told me that they did not do private pay business and focused on Medicaid only. Another agency told me that it would take two weeks to get her the care I requested. That made me realize this area needed an in-home care agency that focused on recruiting good caregivers and worked hard to ensure they were properly screened and trained.
Beth Thomas — Registered Nurse, Clinical Director
She has been a registered nurse for 35 years, working with the senior population for over 20 years. She joined the Right at Home team in 2009. She has worked out in the community most of that time.
Her love for the senior population drives her to provide the best care possible to ensure a good quality of life for them. She feels blessed that she can develop long-term relationships with the people that she takes care of. She feels that better care can be provided by building long-term relationships.
Nicki Nesmith - Recruiting Coordinator
Nicki is a WV native who has worked in several different fields over the years. After volunteering and being a staff member with two different non-profit organizations who have served the elderly population, she found her passion for helping others. She came to work for Right at Home in 2020 as she saw the needs our WV seniors have and wanted to continue to help them and those who care for them.
Angi Jones - Billing/Payroll
Angi has always loved helping people. She discovered this about herself while she was in high school and became involved in the school’s IDD program and she volunteered for the Special Olympics. She continued in that kind of work until 2006, when she began working in management. She continued her management career with an emphasis on billing/payroll since 2008 and joined the Right at Home team in 2019. Angi knew immediately that this is where she belonged.
Chris Kearns - Billing/Payroll
Chris graduated from WV Wesleyan College in 2005 with an Accounting Degree. After working with his parents at their business for several years until their retirement in 2014, Chris worked briefly with another company and received his insurance license. He joined Right at Home in 2019 to provide billing and payroll support to all four of our office locations.
Teresa Webb - Operations Manager
Teresa has been with Right at Home since the Beckley office opened in 2009. She came to us from Raleigh General Hospital where she worked as a Licensed Social Worker. She has a Masters in Health Care Administration as well as a Social Work license. She is responsible for managing all the daily operations for the office. She hires all of our Beckley and Princeton staff and assist with scheduling them for cases.
Cheri Beck — Sales & Marketing
Cheri joined Right at Home in 2009 and has 30 plus years helping seniors navigate the health care system. Health Care needs that are unique to their changing needs.
Cheri attended Concord University and began her career in Home Care in Home Oxygen as the marketing director for a national oxygen Company. She also has experience in Hospice and Medical Home Health.
Scarlett Thompson, RN, BSN — Registered Nurse
Scarlett Thompson started as a Personal Care RN in the summer of 2017. She has worked in orthopedics as well as pediatrics. She also was a RN Case Manager for Hospice Compassus. She has always worked in some facet of healthcare.
She attended Bluefield State College where she obtained a degree in Business Management. She received her LPN certification in 2008. In 2012, she graduated with a Bachelor of Science degree in Nursing.
Besides nursing and taking care of others, her passion is her two daughters, husband, and her fur babies.
As the Personal Care RN at Right at Home, Scarlett also facilitates caregiver and CPR certification training programs. She also works as an RN for the Veteran's program.
Kathy Whitney - Registered Nurse
Kathy joined Right at Home in August 2020, with previous experience in outpatient surgery, physicians’ offices and nursing homes. While Kathy was working in a nursing home, she realized how important it is for the elderly to stay in their own homes, especially during the pandemic. She hopes to be able to provide services that allow our clients to stay home as long as possible.
Katelyn Sparacino - Care Coordinator
Katelyn was born and raised in Raleigh County and has lived there her whole life. She has worked in healthcare since 2017. Katelyn enjoys working in healthcare because it is a very emotionally rewarding profession. She says it is an incredible feeling to know that she is helping someone improve their quality of life by providing them with efficient care. She handles the scheduling, billing, and payroll in the Beckley office and assists in the Princeton office as needed also.
Crystal Hance- Office Manager
Crystal recently joined the Right at Home team in Princeton. She has a B.S. in Health Services Management and is currently enrolled at Troy University to obtain an M.S. in Human Resource Management. She has worked in the healthcare industry for over four years. Crystal’s love for the geriatric population and helping others is what led her to Right at Home. She is passionate about helping people to maintain their independence and quality of life by hiring caregivers that assist in meeting the standards of our RightCare philosophy. Through focused staff training and development, she ensures that our clients are sure to receive the care they need.