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Promoting Inclusive Communication in Caregiving Families

How To Get on the Same Page When You’re Not in the Same Story

On Thursday, October 20, 2022, Right at Home is sponsoring a FREE webinar, “Getting on the Same Page is Tough When You’re Not in the Same Story: A New Resource to Promote Inclusive Communication in Caregiving Families” presented by Jennifer Heston-Mullins, PhD, LISW.

Title Promoting Inclusive Communication in Caregiving Families: How To Get on the Same Page When You’re Not in the Same Story
Date Thursday, October 20, 2022
Time 10:00 AM Pacific (1:00 PM Eastern)
Cost Free
Credit Includes 1 complimentary CE credit*
Webinar Replay Webinar

In many caregiving families, one person takes on the majority of care and support responsibilities, without discussion about what works best for everyone involved. Some families need help to think and talk about care and support in an inclusive way. In this webinar, participants will learn how inclusive communication can help caregiving families “share the load” and how to access and use a new communication and care coordination resource called “Our Family, Our Way,” which provides free materials to guide families through the process of holding a family meeting, conducting a “Shared Assessment” of their arrangement, and creating a “Family Care and Support Plan.”

Participants in this webinar will be able to:

  • Identify problems in communication that can make caregiving more difficult for families.
  • Describe how the “Our Family, Our Way” resources can support caregiving families to have more inclusive communication and care coordination.
  • Share where caregiving families can access free resources to help them improve their communication and care coordination.
  • Explain how “Our Family, Our Way” can be used by professionals in their work with caregiving families.

Replay Webinar

About the Presenter:

jennifer heston mullins phd

Jennifer Heston-Mullins, Ph.D., LISW

Jennifer Heston-Mullins, Ph.D., LISW, is the Associate Director of Research and a Senior Research Scholar with Scripps Gerontology Center at Miami University. Dr. Heston-Mullins has been a licensed social worker in the state of Ohio for 25 years, and her practice has included adult protective services, hospice, home- and community-based care management, skilled nursing, discharge planning, and assisted living. Her research includes explorations of the experiences and roles of direct care workers; home care; person-centered care; communication and care coordination within caregiving families; dementia-inclusive and -capable communities; end-of-life decision-making; and program evaluation.

*This webinar is designed for professionals and family caregivers. Eligible professionals can claim ONE FREE CE credit within 60 days of the live webinar by attending the live event or watching the recorded program. Your credit will be emailed within 30 days of survey submission. For a list of approved accreditation providers and other information, visit

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