COVID-19 Safety Protocols and Emergency Preparedness
With the recent “stay at home” advisory from California Department of Public Health, we would like to assure you that we are fully operational. Our highly trained caregivers are considered ESSENTIAL by the state and are able to provide service to our valued clients. Our caregivers have full travel access to clients during this advisory. Please contact us if you have any questions.
Right at Home Rancho Cordova, CA’s greatest priority is the health and well-being of our clients and caregivers. As a society, we are facing unprecedented challenges presented by the coronavirus (COVID-19). As a leading provider of home care services, we recognize our team serves a vulnerable population, and we take that privilege very seriously. Potential exposure will remain lowest for those who can stay in their homes, wherever they may call home, with limited outside contact. It is our desire to work with you and your family to maintain this option for your loved one.
As part of our standard operating procedures, Right at Home of Rancho Cordova, CA caregivers are trained on ways to reduce the risk of illness. We all have the responsibility to remain vigilant about good handwashing. This cannot be overstated. Right at Home of Rancho Cordova, CA continues to actively monitor the recommendations and guidelines provided by the Centers for Disease Control and Prevention, World Health Organization, and our state and local departments of health. COVID-19 is creating many “never before” moments that we are all working through together. We thank you for the opportunity to serve you and your loved ones. If you should have any questions, please feel free to reach out to our office at any time.
Current COVID-19 Measures to Protect Caregivers, Clients and Families
The Right at Home Rancho Cordova team has been monitoring the situation closely and in collaboration with our local health departments have instituted several safeguards to mitigate our clients and caregiver’s exposure to COVID-19.
- If they have any symptoms of a cold such as a cough, fever, or shortness of breath, please notify the office immediately and seize working with clients immediately.
- Notify the office if one of our clients is exhibiting common flu like symptoms.
- Wash their hands as soon as they arrive at a client's home and right before they leave. (As a general rule of thumb, for at least 20 seconds).
- Wipe down common areas in our client's homes whenever possible and more frequently. (Examples: tabletop, doorknobs, etc.)
- In addition, we offer paid time off and paid sick leave and reminded our caregivers to take advantage of it. (This is in addition to the Family First Act).
- The application that caregivers use to clock-in and out of a shift now has a new feature that reminds them that they need to be washing their hands frequently and report in if they are sick.
Our office purchased a large quantity of pocket-sized hand sanitizers and began to distribute them to all our caregivers. We have purchased gloves. We have been reluctant to purchase N95 masks because our local health depts. have asked that they be reserved for people who are sick or those directly treating those who are sick. With that in mind, we purchased a limited number of 3-ply surgical masks for our client’s and caregiver’s safety.
- We have asked clients to self-report if they are sick, if they have traveled to an area of high risk, or if someone in their home is symptomatic and please notify our office immediately if a caregiver is exhibiting any common flu like symptoms.
- We are also in the process of ensuring every client have the necessary cleaning supplies at their homes.
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