Here at Right at Home, we're dedicated to being much more than a franchise company. We are the navigator of what comes next for seniors and adults with disabilities. Our mission has always been to improve the quality of life for those we serve. That means it's always about the people we serve, and our dedicated local owners and their professional teams work tirelessly to care for clients. Though we make sure our franchises live and breathe our mission every day, we recognize that it starts with our corporate team.
These are the people who work behind the scenes to bring you and your loved ones the highest caliber of in‑home care.
Owner and Managing Director
We were both long-term corporate employees with significant tenure with one company. Elaine retired as a Design Engineer from a utility and I retired as a CFO from a manufacturing/engineering company. With backgrounds as these, it does raise eyebrows as to why we would pursue a business for several years that covered virtually every industry available. We finally made the commitment in 2005 that we would research all options and narrow it down to a few. The more we researched home care, and Right at Home in particular, other options fell to the wayside. We wanted something fresh and new coupled with the opportunity to add true value to the industry. However, the most important criteria from day one was: We need to make a difference in the lives of those we serve. Right at Home was a perfect fit for our goals and mission, so we opened our doors in September of 2006.
It has been a wonderful, challenging experience through the years, but I still view everything through the lens of: Are we making a difference? It is difficult to explain the true gratification and humility we can experience when family members of our clients reach out and thank us for the kindness and care they received during a difficult part of their lives. Those are the moments that remind us of why we do what we do. We do have to act like a business from time to time but that does not mean we should ever lose sight of our mission and let compassion be our guide.
Client Care Manager/Staffing Supervisor
Greetings all! Regina House here and I have been with Right at Home Reno since 2008. I have worked in the Geriatric Population for about 34 years. I began as a Certified Nursing Assistant, which led into Rehabilitation Tech, Medical Assistant and Med Tech. I assisted in the opening of a 37 acre “age in place” complex in California which consisted of Independent, Assisted Living, Skilled Nursing/Rehab and Memory Care. I have worked in almost every senior capacity possible. I have cared for many people over the years, hands on, and now I have the blessing of helping others do the same. My background gives me tremendous insight and along with my strong empathy skills only enhances my ability to be supportive in difficult and challenging times with our families. I have been married for 23 years and my husband Troy and I have 5 grandchildren and another on the way!!! Troy and I are enjoying this phase our lives as grandparents and as “mostly” empty-nesters. One son won't leave! Troy and I love running away from home up to our time share in Tahoe as it allows us to recharge our “human batteries.” The human aspect of our business is critical to all we serve. Doing the right thing, at every twist and turn in life is of the upmost importance, in and out of the office.
Client Care Coordinator
Hi, my name is Tricia, but you can call me Trish. I started working for Right at Home in 2010. I can honestly say, Right at Home “found” me. I spent about twelve years as a social worker focusing on child welfare before deciding to take a short time off from my profession. During this time, my sister was the one who called me and asked if I would consider working in the geriatric population. Although not certain, I interviewed with Right at Home and became not only at home with the people in the office but inspired by the work and mission of Right at Home. I started working the next day! I have truly felt a new purpose in helping our families and blessed to be a part of an amazing group of people in our office and caregivers. I enjoy spending time with my whole family; my fiancé and watching my two kids grow up; Noah, 18 a senior in high school and Sierra, 22, a senior in college; are both graduating in 2020! They are the light of my life and looking forward to their next steps in life! I enjoy lazy days at home playing with my Golden Retriever Enzo, watching movies and spending time outdoors. I am a huge cheese-lover and if it were cloudy and overcast every single day, I would be the happiest person on earth!
Hi, I’m Tamra and have been with Right at Home Reno since May of 2012. I was part owner/operator of a family owned business for 15 years. In 1997, I retired to raise my children. After my children left home, I had more time to help my husband in his new business ventures. Currently, I am the co-owner and bookkeeper for my husband’s businesses which opened in 2005 and 2009. Now, I work part-time for Right at Home Reno and enjoy working with all the office staff. The reason I love being a part of Right at Home is knowing there is quality home care for the elderly gives me fulfillment in my heart knowing that I can be a part of something special in the client’s time of need. Family members also get peace of mind knowing they are not alone in caring for their loved ones. I enjoy accounting and feel that working with numbers is a great way to stimulate the brain and to stay active in the work environment. I love to travel, bake, cook, and do arts and crafts. My favorite way to spend my time is with my grandchildren.
I was born in the Sacramento area and lived throughout California for the first 35 years of my life. I received my higher education at UCSB in sunny Santa Barbara, CA and graduated with honors in 1998 with a bachelor’s degree in cultural anthropology. Upon graduation I worked in the mortgage industry for several years and then transitioned into home repair and general carpentry. For the next 10 years or so I worked in the construction industry. During this time, I met my future wife and we made the decision to move to the Chico area where I continued to work in construction. In 2015 my wife and I decided to move back to Reno and embark on a new career, joining the Right at Home Reno team. My wife and I are proud parents of a beautiful four-year-old daughter, and we welcomed a second daughter to our family in October of last year. I also am proud to serve the senior community of Northern Nevada through my work as President of the Board of Directors for a local charity, The Senior Service Network, which is based out of Carson City and provides one time financial assistance to seniors in need.
I love this work because it gives me an opportunity daily to touch the lives of the seniors that we serve and give their family and loved one’s peace of mind that their family member is well cared for. During my 20s, as I watched my Grandparents age and begin to deal with the normal complications of aging, I saw the stress and hardship that this placed on my parents and their siblings. We used home care for each of my grandparents as the situations became more and more difficult to manage towards the end of their lives and without this support, I truly don’t think that our families could have gotten through it. The work that we do can be very difficult and stressful, but when we get a little card or word of thanks from a family after a job well done it makes all the rough patches worthwhile.
Hi!! My name is Corrina, I am new to Right at Home and to the Reno area. I was born and raised in CA and grew up in the Bay Area. Then my family relocated to El Dorado Hills while I was still in high school. I recently decided to move out this way to be closer to my family. I have been in Reno for almost 7 months now and it has been the best decision that my family has made. I am married to my best friend and we have 2 amazing kids. I decided to get into the Healthcare field shortly after I graduated from high school. I graduated from Western Career College with a certificate in Health Care Administration. Shortly after I started working for a company called Home Care Assistance where I discovered my passion and love for our seniors and our caregivers. Working there taught me a lot. I was able to learn a little bit of everything as far as being in the office handling the administration duties and getting a chance to get out in the field and help provide care for our clients. I am very excited about this opportunity to be a part of the Right at Home Team, during my interview I said I was looking for a company that I could grow with and that feels right when I walk through the doors to start my day. I truly believe I have found that here. Everyone is truly amazing and truly cares about the care we are providing and what RAH stands for.
Right at Home Reno Mascot
Bubi's favorite thing to do is go for a walk or cuddle. Bubi was born on December 21, 2010 and has been coming to the office since she was eight weeks old. Everyone in the office loves when Bubi comes in and she now shares her spirit outside the office as she is a therapy dog!