Mr.s Whitney Cox
Character: Whitney's professionalism and dedication for her client has exceeded all expectations. She was recently hired when we got this client and she has being there with him over a year. They all consider her part of their family.
Client Impact: She is not there just for him even though he is our client, she is always ready to assist his wife with anything she needs around the house. It was a rough start because client's wife didn't want a "stranger" around, but now she enjoys having Whitney there so much! She even trusts her now to take him to his doctor's appointments, one thing that only their son was doing for them.
Brand Ambassador: Whitney's client has a home health coming every other day, and every time I have to talk to their office, there is always a good comment about Whitney. Client's nurse mentioned once how they improved since she is there with them. She really shows the RIGHT CARE we want to provide to all our clients.
Team Spirit: Whenever their children call us to have someone coming to do overnight shifts, she is always there to introduce and train caregivers on his routine and what they enjoy the most, so they wouldn't really tell the difference with the new caregivers.
Professional Development: Between her schedule and her kids sometimes is difficult for her to come to training but we work around her schedule so she can come, because she asks for it. She doesn't like to miss any training and whenever she can do online training I set it up for her.
Mrs. Melinda Crider
Character: Melinda is a trusted and reliable caregiver and deserves to be awarded because of her dedication and commitment to all her clients. She never complaints even if she has to drive 40 or 50 miles to service a client. She is always on time and with a great attitude with her clients.
Client Impact: A couple of Melinda's clients have their adult children living away from them and they rely on Melinda's reports to find out about their loved ones. She is pretty detailed giving them a report on how the day went with each one of them, activities they did, how is their health doing, etc. They always express how thankful she is their "eyes" with them
Brand Ambassador: Melinda likes to attend to every community event she can that is related to seniors' families and learn more about Alzheimer and Dementia also to connect with the community and tell them about our services. I think that's an awesome think to do.
Team Spirit: Melinda is pretty good communicating with office staff about anything we need to know about clients, families and events she wants to share with us. Her positive attitude shown at every training we have at the office, makes other caregivers feel the passion she has for what we do here.
Professional Development: Melinda is always looking to get new training either with our RAH University or else where within her community. She shares all kind of information about events that her community has organized for families to get more knowledge on how to better care for their loved ones. She is seeking to get her CNA license.
Mrs. Dawn Coffey
Character: Dawn deserves to be awarded as a caregiver of the year for her selflessness and dedication to every one of her clients and even clients we needed her to cover for other caregivers. Her hearth is full of love and compassion.
Client Impact: Dawn positive attitude with clients and families while providing care for clients is outstanding, going beyond what is required, interacting with everyone of her clients and having an honest and detailed communication with family, give them peace of mind their loved one is well taken care of.
Brand Ambassador: She has often posted on Facebook how proud she feels to be part of our Right at Home, Rhome family. Out of the 17 months she has being with us she has called in sick once.
Team Spirit: Dawn is a 100% "team player", always communicating with office staff when there is changes in condition on her clients and leaving detailed information in the system for us and in the Daily Care Record for the other caregivers when needed. Dawn enjoys working during holidays, she knows how difficult is for some of her clients to spend this days on their own.
Professional Development: Dawn always comes to every training we have in the office, whenever she has time she likes to go join different activities in the area or at church where she can learn about Alzheimer and Dementia to be able to better care for her clients.
Ms. Sherri Erwin
Character: With strong character when it comes to care for the elderly, because she knows what is best for them, her knowledge and experience as a CNA allows her to make suggestions when it comes to better the care provided to a senior
Client Impact: Sherri really loves being a CNA. Always thinks being a caregiver is very rewarding job. As she says "it just feels so good to help the elderly and know you have made any positive impact in their lives". She goes above and beyond when seek for elderly care.
Brand Ambassador: Sherri is always open to take an extra shift to support us in case of needing her to cover a shift. She is always sharing information about Right at Home, when she has the chance like when she is taking clients to physical therapy, and thanks to that we get calls asking for our services.
Team Spirit: Sherri is very easy to relate to other caregivers and work on the best interest of the elderly. Really respectful with the office staff and all our policies and procedures. Keeps a pretty good communication with office staff when it comes to the care of her clients, changes of clients conditions, etc.
Professional Development: Sherri is pretty interested in keeping up with her CNA certification doing all type of classes with Right at Home University.
Ms. Delee Landrum
Character: Even though Delee has a handicapped of walking she has a SPUNK to assist what is best for her clients and get the work done!
Client Impact: Her clients and their loved ones can depend on her for everything! She listens to clients and families always trying to accomplish what they want but also what is best for client she is taking care of.
Brand Ambassador: Delee is ALWAYS taken shifts when we need her. She will drive 2 hours to a shift. Her calling to be a caregiver is very honored on the way she approach to a client, their families and improves the quality of their lives.
Team Spirit: Delee really cares for following Right at Home procedures as she cares for the clients where she works with other caregivers on the best interest of the client.
Professional Development: Delee keeps up with her certification by doing her continue education and attending all training with Right at Home.
Mrs. Rosie Rivera
Character: Rosie is a really dedicated and hard worker caregiver, her knowledge and experience as a CNA highlights in every task she does for Ms. Brooks for over a year that she has being with her.
Client Impact: Rosie has impacted Ms Brooks life and her family, not only because her health has improved dramatically, but emotionally because she's given her adult children the peace of mind that Ms. Brooks is well taken care of while they are busy with their own families. Her dedication and selfless when it comes to care for her goes above and beyond.
Brand Ambassador: Rosie is really respectful when it comes to follow Right at Home's policies and procedures. Always referring our Agency to other caregivers that are looking for job. Involved with activities at local Nursing Home.
Team Spirit: Rosie leads and trains the team of caregivers that we have with Ms Brooks, always sharing her knowledge and experience and also, the way M Brooks likes everything to get done at home, always thinking that the quality of the care they are providing is aligned with our culture as a Right at Home family. "We are just one family."
Professional Development: Enrolled in Right at Home University, always seeking to be up to date on new care techniques.