Right at Home Greater San Antonio is Committed to Providing the Highest Quality Home Care
Not only do we strive to provide the best care possible for our clients because we believe in the mission of Right at Home, but we realize how important word of mouth referrals are in the home care industry. The vast majority of new clients are referred to us by current or former clients, as well as friends and family members. Therefore, we work hard every day not only to improve the lives of those we serve, but to earn the highest form of praise in the form of referrals.
Our office works very closely with our Caregivers in order to ensure client satisfaction exceeds industry standards. Three things that we focus on in order to achieve these results are: Caregivers, Care Plans, and Communication. We work hard to recruit, train, and mentor high-quality Caregivers. We want our clients to feel comfortable with the Caregivers we provide, which means we do our best to prepare every Caregiver with the knowledge and skills to be successful in our clients' homes. In order to give our Caregivers instructions on the care we will provide, we develop detailed, client specific Care Plans that make it easy for our Caregivers to follow. Finally, we emphasize the importance of communication. We make ourselves available for our Caregivers to contact at any time, and we ensure an open and evolving dialogue between our clients/families, and our Care Management. Both through visits by our Care Manager, as well as by monitoring client reviews that are collected by an independent third party, we can address any issues that arise and ensure that client satisfaction remains well in excess of industry standards.
Reviews Help Others Like You Find Our Services
Help Others By Telling Your Home Care Story
Review us on Google
Go to our Google Listing Here and the form will automatically come up. Fill out the number of stars you would rate us and write about your experience, when finished click "Post".
Review us on Caring.com
Go to our Caring.com Page Here. Choose a star rating. If you are not a member, fill out your E-mail address, choose a screen name, and choose your relationship to us.
Review us on Facebook
Visit our Facebook Reviews Page to leave us a review and tell others about your home care experience.
Read what our clients have to say:
"We have been doing well, Sara and Angela have played a big part in that. I have not met Angela but have spoken with her on the phone. They have both been very helpful in times of confusion. Dad seems to be very comfortable with both of them now. We are grateful to have their help and comforting personalities." — Lee K.
"I'm very satisfied with right at home! The caretakers have been wonderful and very reliable. I couldn't ask for more. Thank you for taking such good care of my mother and being so responsive to my questions and concerns." — Roger B.
"We were able to get the perfect caregiver for my loved one. My loved one has really bonded with the caregiver." — Carlos R.
"I would tell a friend that Right at Home has been very polite and super. Right at Home has made life easier by providing personal care for my loved one." — Jimmy C.
"Right at Home's caregivers are very courteous, nice, and helpful. I've been very pleased with Right at Home's services and they have made it easier for me to take care of my loved one." — Gilbert A.
"Right at Home was excellent and they had someone on call all of the time. They were nice people. Right at Home found someone right away to take care of my dad." — Olivia L.
If you or a love one are in need of care, contact us today.