The Home Care Team
The Right at Home Sarasota County team is comprised of the most highly respected health care professionals in Sarasota County, known for their leadership in Alzheimer' s care and support and their expertise in quality assurance and stringent hiring practices.
Right at Home corporately has more than 400 offices that serve thousands of clients across the United States and internationally.
Michael Juceam, Owner
Michael Juceam, recognized as a "Hidden Gem" in Southwest Florida, opened the Sarasota office of Right at Home, in June 2004. Michael is deeply committed to the success of the homecare industry and the Right at Home System. He serves on the Executive Committee of the National Board of Directors of the Home Care Association of America as well as the State Board of the Florida Chapter of the Home Care Association of America. He currently sits on the ITN of the Suncoast Advisory Board, a not-for-profit organization providing transportation services for seniors.Michael has recently been asked to server as Treasurer and member of the Board of Directors of the First Tee of Sarasota/Manatee. Michael also sits on the Fund Development Committee of the Friendship Centers. Michael also serves on the Right at Home Franchisee Brand Council, having been its Chairman for the past three years. Prior to holding his position on the Brand Council, he served for a three year term as the first Chairman of the Franchise Advisory Council. He also just completed serving a third term as President and member of the Board of Directors of the Sarasota County Aging Network (SCAN) . He is a past President and member of the Board of Directors of the Manatee Aging Network (MAN) as well as a past President of the Community Resource Council of Manatee County. Michael also served on the Community Advisory Board of the Healthsouth Rehabilitation Hospital and the Sarasota-Manatee Jewish Federation’s Senior Task Force. He also serves on committees supporting the activities of the Parkinsons Foundation, the Stroke Association of Florida, the American Heart Association and the Alzheimer’s Association .
Prior to opening his Right at Home office, Michael spent more than 20 years in senior management positions in the software and consulting services industries. He spent eight years as Founder, President and CEO of JEMTECH Solutions, a professional services document technologies firm and previously served as Executive Vice President and member of the Board of Directors of On-Line Software International, Inc., a NYSE system software company. Michael began his career practicing corporate and securities law in New York City. Michael is a graduate of Brown University in R.I., and received his law degree from Rutgers University Camden in N.J.
Cindy Juceam, Vice President-Client Services
Cindy has a true passion for serving the needs of Sarasota’s seniors suffering from the various types of cognitive impairment. She is well recognized in the Sarasota healthcare community, having spent nine years as Director of Marketing for Arden Courts, an assisted living facility specializing in memory care before joining Right at Home as Director of Marketing in 2010. While at Arden Courts, Cindy developed outreach and support programs for residents suffering from Alzheimer’s Disease and other memory impairments and their families, creating a greater awareness of the prominence of this debilitating disease. In addition to her sales and marketing responsibilities as Vice President-Client Services, Cindy believes that an important component of her job is to enable people to interact more meaningfully with those suffering from cognitive impairment. She has attended the Ritz Carlton customer service training and has become a Certified Dementia Trainer by the International Council of Certified Dementia Trainers. Cindy utilizes that training by spending significant time teaching family members and caregivers how to deal with the difficult behaviors that often accompany cognitive impairment, showing them activities that are appropriate for clients with cognitive impairment, furthering Right at Home’s mission of delivering the best possible experience for every client. Cindy is also heavily involved in community activities, having served as the Chairperson for the Alzheimer’s Association Memory Walk for 11 years, as well as serving on numerous committees supporting the efforts of the Senior Friendship Centers, the Parkinson’s Foundation and the Manatee County Senior Advocacy Council.
Kimberly (Kim) Jotham, Concierge Caregiver and Care Manager
When Right at Home owner Michael Juceam was ready to launch the agency’s new concierge care offering this past August, he wanted a person who shared his vision for solving the challenges of homecare in an elegant and refined manner. Kim Jotham is exactly the right fit. Kim previously owned Live Oak Manor Assisted Living Facility, LLC from 2006 to 2019, actively participating in and delivering an exceptional daily care experience for the residents, while performing all the duties and responsibilities that come with being the Executive Administrator managing the day to day operations of a 67 licensed bed facility.
Kim came to Sarasota in December 1989 from Canajoharie, NY. Anyone who is familiar with that area of upstate New York, located near the Erie Canal and close to Cooperstown, NY, (home of the Major League Baseball Hall of Fame), knows that this is Norman Rockwell country. This is where Kim learned the meaning of quality care for family and neighbors. Kim arrived Sarasota looking to pursue an education in Art and was awarded a full scholarship at Ringling College of Art. During the summer before making the decision to start school, Kim got involved in Early Childhood Development and fell in love with the rewarding experience of working with young children, so much so that she put aside her passion for Art and for the next nine years she made a career of caring for children.
Kim’s experience with childcare lead her to senior living care. From 2000- 2004, Kim became a staff care giver at a small independent assisted living facility, working her way up to the Administrator position. When that facility was bought out by a larger corporation in 2004, she decided to become a full time private duty caregiver, spending the next two years gaining invaluable senior homecare experience. When the owners of Live Oak Manor Assisted Living were looking to sell the business Kim was ready to expand her role in providing quality care for seniors and purchased the operation in 2006. Kim spent the next 12 years growing Live Oak Manor from 22 beds to 55 beds, while earning her stellar reputation for delivering an exceptional care experience which has been recognized by the healthcare community in Sarasota.
After selling Live Oak in 2018 Kim knew she needed to stay involved in senior care. Right at Home’s owner, Michael Juceam, recognized that Kim’s commitment to delivering the best care experience possible complemented perfectly his vision for what concierge in home care could be and that together they could take RightCare to an unprecedented level, which is the essence of Concierge Care.
Melissa Herrygers, Director of Operations and Client Relations
Melissa joined Right at Home as a Client Care Coordinator in 2013. Her career in healthcare began more than 11 years ago, when she went to work as a receptionist in an assisted living facility. Realizing that she had a passion for assisting Seniors Melissa decided to take on a role more involved with actual care. She studied for and received her Core Certification from the Department of Elder Affairs, and also became a Certified Nursing Assistant and Medication Assistant. Believing she could do even more, Melissa then pursued and obtained her Practical Nursing License in 2012. With those credentials under her belt, Melissa became the Director of Memory Care at Horizon Bay Assisted Living in Sarasota for one year.
Melissa fully embraced her initial Client Care Coordinator role at Right at Home. She recognized that successful coordination of care is comprised of many aspects, including attention to detail, thoroughness, and timely communication with both caregivers and clients and their families. Time and again Melissa demonstrates that her top priority is making sure every client has the best experience possible with Right at Home. Melissa became Operations Manager for Right at Home, overseeing the entire Client Care Coordination team. When Right at Home was looking for ways to enhance even further the client experience, Melissa assumed the role as Client Relations Manager, where she handles every aspect of client interaction from their initial call to Right at Home for assistance to ensuring that care goals are continually being met throughout a client’s tenure with the company.
We Provide the Personal Attention and Care of a Friend