Meet the Local Owner and Staff

Ben Solomon - Owner/Administrator

My role: It is my responsibility to make sure that Right at Home lives up to its mission of improving the lives of those we serve. At Right at Home we take pride in serving our clients who may be seniors, or adults with disabilities, and also their families and those who care for them. I have assembled a team of managers and senior care professionals who collaborate to support our care teams, community partners, clients and their families with the goal of providing the highest quality and timely care throughout King, Pierce, and South Snohomish Counties.

I opened the first Right at Home in Seattle in 2004 and have since expanded to Bellevue and Tacoma over the past thirteen years, serving thousands of our seniors and their families. We have been recognized as President Council Members in the Right at Home system for ten years, and have expanded our services from personal care and caregiving to skilled nursing, since 2007.

I am an active member of the Washington State Home Care Association and served on the board for three years. I have also served on the Pierce County Fall Prevention Coalition and host a weekly radio show on KIXI 880AM, Right at Home Senior Care Living, introducing our listeners to resources and professionals in the senior care community.

What motivates me: I take personal satisfaction in knowing that every day we help clients lead more fulfilling and rewarding lives, inspired by the quote from Adlai Stevenson: It is not the years in your life but the life in your years that count. I have never met a person who has a goal of living their golden years in a nursing home. I am dedicated to helping as many community members as possible live their lives under their terms.

Why I love my job: One family we worked with early on at Right at Home wished that we could help their father who recently had a stroke live long enough to see his youngest daughter walk down the aisle. Not only did this father live to see his daughter get married, but also lived to experience the joys of becoming a grandfather, trips to the family home on the San Juan Islands, and numerous celebrations with his family for many years.

Tina Solomon - Vice President, Administration

My role: I am honored to oversee Right at Home’s Human Resources department and ensure that our policies are compliant with State and Federal law. I work closely with new employees around compliance issues and monitor that they stay current as relates to continuing education and other requirements. I collaborate with our Operations and Accounting teams regularly, and always enjoy working directly with care staff.

What Motivates Me: I especially enjoy the opportunity to work one-on-one with caregivers and nurses as they progress in their careers, starting from the moment they apply to work with Right at Home, to attending orientation, to seeing them thrive in their role directly helping members of our community. Hearing their stories and how much they enjoy working with Right at Home and helping to improve the lives of our clients motivates me every day. And it’s always great when they point out how organized and proactive our company is.

Why I love my job: I love to learn and grow, and every day at Right at Home presents a new opportunity to do so. Home care and home health is a complex industry and it’s an honor to collaborate with a great team to ensure that our care staff are well-prepared and ready to expertly assist clients.

Patti Wythe, RN, BSN - Director of Nursing

My role: In my role as Director of Nursing, I oversee our Home Health clinical operations for both skilled and infusion nursing. I also manage our Home Care operations and oversee all Nurse Delegation. Quality assurance and improvement has always been essential at Right at Home, and now that we are Joint Commission certified it’s even more critical.

What motivates me: The Director of Nursing position at Right at Home is always exciting because of new challenges, new opportunities that I haven’t done in years, learning new areas and expanding my experiences. I’m motivated daily by getting to know new people and new staff.

Why I love my job: Because I’ve been a nurse for 47 years and no job is the same! I am always facing new challenges around the corner and there is no shortage of new things to learn. The smile on the faces of the clients and families is why I love my job, and being there to walk with them through many different paths on this journey of life

Hanz Troy - Talent Acquisition & Engagement Manager

My role: As Talent Acquisition & Engagement Manager, I search, recruit and onboard licensed and skilled individuals who have the passion for working with seniors and those in need of our services in the Home Care and Home Health industry. It all starts with finding the right people in order to achieve our mission statement of improving the lives of those we serve. Externally I conduct community outreach to identify prospective employees, build relationships with schools and at job fairs, make presentations and attend networking events.

I also work to help implement staff engagement and retention programs including social media, caregiver involvement opportunities, and reward programs. I identify and utilize tools designed to improve the relationship between home care and healthcare employees and our clients, always analyzing data to improve our engagement techniques.

What motivates me: I have been working in the In-Home Care and Healthcare industry for more than 10 years. I have the passion to help people find work where they will enjoy what they'll be doing, always looking to match the right candidate to the right client.

Why I love my job: I love the challenge of my work and enjoy going out to job fairs and networking events. It is very rewarding when I receive a call from an applicant stating they remember me during my visit and want to be part of the Right at Home team.

Hali Downs - Operations Assistant

What motivates me: I have been working in gerontology for the past nine years with a specialized focus in Alzheimer and Dementia care. I moved from Vancouver, Canada in December 2016 and found a home with the Right at Home team. I am motivated by the "Right Care" that we provide, as it is so personalized to the needs of clients and their families.

Why I love my job: I recently met with a client who was deemed high risk due to having dementia with aggressive behavior. Other agencies refused to work with them and the family members were overwhelmed. Being able to provide resources and writing a very specific care plan with detailed calming techniques and approaches have drastically changed this clients’ behavior. Visiting them weeks later and seeing a big smile on the client’s face has been so rewarding and affirming.

Liz Duncan - Infusion Scheduler

My role: As Infusion Scheduler, I schedule nurses for home infusion visits and work directly with the pharmacies and clients. I talk to nurses, clients and pharmacists to gain all the information needed to schedule them as soon as possible. Many patients rely on these treatments for life saving and I feel so blessed to be able to help them.

What motivates me: I have always been the kind of person that wants to help everyone. I initially wanted to be a nurse but ended up in the healthcare field in a different capacity, so being able to advise, help and work in this field has always been my dream.

Why I love my job: I enjoy working with all my nurses in the office and the ones in the field. They are so kind, caring and focused on what they do and it gives me real satisfaction at the end of the day to know I have made a difference in their lives for them and their patients. Everyone is so welcoming and I feel like a part of a family here at Right at Home.

Rachel Glasoe - Full Charge Bookkeeper

My role: I oversee the Accounting Department. As a team, we handle accounts payable, accounts receivable, payroll, and bookkeeping. In my role, I am fortunate enough to assist clients and caregivers with any payroll questions, billing questions, and to advise of available options for financial concerns.

What motivates me: My compassionate, driven colleagues who consistently go out of their way for caregivers and clients motivate me every day. The company culture at Right at Home is a daily reminder that the work we do and the assistance our caregivers provide are essential for our local community. The shared value of compassion keeps me excited to assist each client and their families like I would my own.

Why I love my job: I have been in the medical industry for many years and regardless the type of services, I most enjoy the opportunity to help others understand and navigate sometimes daunting processes. My job fulfillment comes from being able to assist clients by building a relationship, understanding their financial state, and using that information to find obtainable options for the care they need.

Erika Goedert - Accounting Assistant

My role: I support the Accounting Department primarily in the payroll and billing areas. We verify, review and adjust staff and client hours and rates weekly.

What motivates me: Being part of the workflow that ensures our caregivers are paid timely and accurately, and our clients are invoiced quickly and correctly.

Why I love my job: I feel very lucky that my position with Right at Home allows me the opportunity to be a contributing member of an amazing and supportive team, while at the same time maintaining an important work-life balance.

Anna Klikan - Client Care Coordinator

My role: As a Client Care Coordinator I have the privilege of meeting with each client prior to starting care; this meeting allows us to create an individualized plan of care which will communicate both the client's needs and preferences to their caregivers. After completing the plan of care, I assist in choosing a caregiver who is well matched for each client in both personality and ability. I also participate in supervisory visits for care staff, scheduling, and conflict resolution.

What motivates me:  I was raised by a single father, and my paternal grandmother played a huge role in my childhood. When I was 11 my grandmother was diagnosed with Alzheimer's disease, and I had the privilege of being part of her care team throughout my teen years. The experience of caring for my grandmother and observing the expertise of others who cared for her left me with a heart that is passionate about caring for the vulnerable and the elderly. After high school, I pursued a degree in Psychology and Counseling, and I continue to be fascinated by the discovery of each person's needs, desires, and preferences.

Why I love my job: In this role I am able to get to know each of my clients personally, which I find very rewarding. I feel it is a privilege to be the one who creates a care plan for each individual; as this document serves as the foundation for the quality care we strive to provide. One of the things I love most about this role is hearing from clients that they feel their caregiver was handpicked for them, and that our services are improving their quality of life.

Leah Mahakata, LPN - Client Care Coordinator

My role: As Client Care Coordinator, my role is to perform in-home client assessments and develop tailor made care plans that address specific needs for each client. I am also responsible for building and maintaining client charts, introducing care staff to clients, performing quality control visits as well as manage needs and expectations that may arise amongst clients and their care team.

What motivates me: I’m driven by the opportunity to make a difference in the lives of our clients. It is so rewarding to see a smile on the faces of our clients, knowing they have confidence in their care and have one less thing to worry about.

Why I love my job: I love my job so much because I have the privilege of working with some of the most professional and genuine people in our community. Integrity lives here at Right at Home, and I am so glad to be a part of it. I also love my job because I get the privilege of knowing our clients closely and making sure we are providing the best care possible for individual needs.

Susan Moe - Human Resources Coordinator

My role: I began my career path with Right at Home as the Office Administrator and then moved to Recruitment and Retention Coordinator. In my current role is Human Resources Coordinator, I am involved in all of our HR processes including interviews, orientations, background checks and compliance of employee files.

What motivates me:  I have personally been a caregiver for many individuals and family members with various illnesses and diseases (Diabetes, Cancer, Traumatic Brain Injury, Alzheimer's, Stroke and Pulmonary Fibrosis). Caregiving and helping others has been a calling throughout my life.

Why I love my job: I look forward to going to work each day because we really have a great group of co-workers and employees. We work well together as a team to provide quality care for our clients and communities. It is so rewarding to see the enthusiasm from our caregivers and it is exciting to help them progress in their careers.

Leonia Naulivou - Scheduler and Asst. Client Care Coordinator

My role: I work in partnership with the Client Care Coordinators and Our Operations team to staff our clients with the right caregiver. I also maintain files, ensure safety in the home, support daily communications with staff and clients in order to provide the best quality of care for every client. My goal is to educate our community with information about our services and provide other resources that are available.

What motivates me: Working in healthcare for over 15 years has motivated me to be the best person I can for me, my family and my community. I am moved and humbled by how the people in my life have cared, loved, helped, advised, laughed, and cried with me. I take everything I do as great motivation to just be better day after day.

Why I love my job: I love knowing that I am giving families peace of mind. I enjoy seeing and hearing that our clients are grateful we are serving them. It brings me great joy working in the healthcare field and being part of the change that happens when we start services for families, veterans, those with developmental disabilities, and so many more. I love what I do.

Bernadette Wogan - Office Assistant

My role: As an office assistant I am the first point of contact for visitors and inquiries to Right at Home. With a warm and friendly personality, I make people feel comfortable and ensure that their questions are directed appropriately. I ensure that the caregivers are in compliance with care logs and that weekly schedules are confirmed.

What motivates me:  Seeing caregivers that are so dedicated to caring for the clients they serve is inspirational. This motivates me towards getting a task done and knowing it is for the benefit of the Right at Home team and the clients we care for. I am confident in the care we provide and find satisfaction that one day when I need care, Right at Home will be there at my home to take care of my needs and provide companionship.

Why I love my job: I am happy being able to support our team and clients. After many years of working in medical settings, I chose Right at Home to be the right place for me to work. I am interested in this growing field due to personal experience with seeing my aging parents needing greater levels of care. I get satisfaction from knowing I can assist the caregivers with their needs and requests.