Compassionate and Caring
To Improve the Quality of Life for Those We Serve
As a mission-driven organization, we are passionate about serving our clients, our caregivers, and our community. We are dedicated to outstanding customer service, and firmly believe that our exceptional caregivers are the best in the industry. Our highly selective hiring process is only the beginning for members of our care team, with individual mentoring, intensive monthly training opportunities, and robust benefits and advancement opportunities. This level of professionalism shows in the high quality, individualized care we provide our clients, and the collaboration and support we provide our partners in the community.
Heather Lantry, Owner
Having all four grandparents and five living great-grandparents as a young child, I have always been drawn to working with older adults. A Bachelor’s degree in Music Therapy and Master’s degree in Community Counseling led to a successful tenure in hospice care preceding my joining the incredible, service-focused world of Right at Home in 2013. I am passionate about assisting individuals to remain as independent as possible for as long as possible, aging in place with dignity and autonomy, or recuperating from an illness or injury in the comfort of their own home! It is an honor to serve my community as part of the RightCare, Right at Home team. When not supporting the needs of our clients, caregivers, and community, I still enjoy making music, especially with my husband and four children.
Melissa Betancourt, Director of Right Care
Melissa Betancourt, Director of Right Care. I have been with Right at Home for 6 years, and I absolutely Love it! I enjoy helping seniors and the rest of the community, knowing that they can remain at home brings joy to my heart. I graduated from Northwestern College with my license in Medical billing and Coding. I then went back to pursue my bachelors in Health Information Management which I obtained from DeVry University. I have held positions as an Office Manager, Administrative Assistant and supervisor which I enjoyed, but I love providing care. I am also a CNA and LPN. Nursing is my passion. It is a calling for me to help all individuals in their time of need. I love to put smiling faces on people who cannot care for themselves. One of my goals is to continue to provide great care and treat the clients with the utmost respect and dignity they deserve.
I am a mother of 3 boys ages 11, 7 and 2. I have been married for 11 years. In my spare time I love to go to the beach, play basketball, and just enjoy every bit of time with my boys.
Mikiya Lashley, CNA, Right Care Supervisor
I am a Christian and was called to serve others. I have been a CNA since 2004, and have worked with a wide range of clients in varying stages of their lives. Being a Right Care Supervisor has allowed me to serve not only the clients and the community, but the caregivers as well. One of my goals for excellent care giving is to always treat clients with the utmost respect and dignity. I enjoy mentoring our professional caregivers in this philosophy. Outside of Right at Home, I enjoy cooking for large groups of people and spending time with my children.
Victoria Tortoriello, CNA, Right Care Supervisor
I have been a CNA for the past 15 years, and with Right at Home for the last 5. My passion has always been to care for others, and I like that Right at Home gives me the opportunity to help seniors remain in their home when they would otherwise be placed in facilities. I especially like that Right at Home allows me to be a part of something great, and to make a difference in the lives of others.
Right at Home Owner Heather Lantry
Right at Home Chicago Metro Owner Heather Lantry talks about how their business is about taking care of people in the community, taking care of our friends and neighbors.