Our mission has always been to improve the quality of life for the seniors and adults with disabilities we serve. That means it's always about the people we serve and our dedicated team of caregivers and office members who work tirelessly to care for clients. We live and breathe our mission every day, with the goal of helping you navigate the journey. These are the people who work to bring you and your loved ones the highest caliber of in‑home care.
Mark & Dr. Nicole Ross, Owners
Right at Home of East and South Atlanta was founded when Mark and Dr. Nicole Ross and Right at Home Inc. joined together. The strong desires by both parties to provide quality in-home care to seniors and disabled adults, as well as the mission to “improve the quality of life for those we serve”, led to the creation of the Right at Home East Atlanta in Covington in 2012. Right at Home East Atlanta has grown to include South Atlanta, now a total of 11 counties. Office locations include Covington, Snellville, and Fayetteville, Georgia.
Before his time with Right at Home, Mark worked as a residential real estate developer. He loved getting families into the homes of their dreams. He enjoys his current work of keeping seniors in their homes allowing them to “age in place”. Before his time as a developer, Mark graduated from Morehouse College and graduated from Georgia State University, College of Law.
Dr. Nicole Ross has practiced Internal Medicine for over 20 years, helping seniors and patients transition smoothly from the hospital to their homes. During her career, she has worked at the Veteran Administration, where she dealt firsthand with the difficulties and complications of transitioning Veterans back home. Dr. Ross’s experience working in health care has been essential to their success and started when she graduated from Spelman College and went on to graduate from Temple University, School of Medicine. She completed her Internship and Residency at Emory University School of Medicine.
When they are not in the office, they enjoy spending time with their three children, their parents, and extended family. They travel often and love the beach. Their therapy dog, Myla, is always included.
Together Mark and Dr. Ross work to provide the highest quality in-home care available and have received numerous awards. They were most proud to win their first major award from the Covington Newton County Chamber of Commerce “Emerging Business of the Year” shortly after opening. Since then, annually, they have been the recipients of Right at Home Corporate Awards and several local awards including The Newton/ Rockdale Citizen Reader’s Choice Award for “In Home Care” and “Personal Care” and The Best of Newton in Senior Care – Covington News Awards, adding to their accomplishments, The Best of Gwinnett Award for Home Care Providers, in recent consecutive years.
Meet Our Office Staff
Le'ana White, Business Manager
Le'ana is a graduate of Gupton-Jones College. She has an associates degree in Mortuary Science. She started her career in funeral services, assisting families in their time of need. Later she moved on to roles in hospitality management. As a teenager, she watched her own family struggle to care for her aunt when she became ill. At the time they did not have the resources or knowledge to know that they could find professional caregivers who could help them. She is inspired to help others in the same situation, and now has the resources and education herself to help them get the additional assistance they need to care for their loved ones. Her favorite part of the home care business is interacting with coworkers and meeting great caregivers. In her free time, Le'ana enjoys crocheting, outdoor activities and spending time with her family.
Lonniecia (Lonnie) Thurmon, Human Resource Manager
Lonnie attended Indiana University Northwest and earned a Bachelors of Business Administration/Human Resources at Strayer University in Georgia.
Before joining Right at Home, Lonnie worked in the Administrative field for 18 years working in all areas of running an efficient office; working as an Administrative Assistant, Executive Assistant, Human Resource Representative, Supervisor and Office Manager. Lonnie also has experience working in the non-profit, local government, higher education sectors. Her most recent position was the Office Manager/Recruiter with a Staffing Agency.
After helping care for her ailing grandmother, Lonnie says, "It gave me an up close and personal look into all that goes on to properly care for our elderly loved ones. I do feel that you need to have a caring heart to be in the home healthcare business."
Originally from Gary, Indiana, Lonnie enjoys traveling the world's beaches, collecting seashells to add to her growing collection.
Colandrea Tuggle, Care Coordinator
After working for over two decades in healthcare, Colandrea is well prepared to help our clients and team. She has tackled many different healthcare challenges in the past as a Certified Nurse Assistant (CNA) as well as a medical office administrator, with knowledge of Medicare and Medicaid billing, payroll, office management, electronic medical records, human resource management and more. She is currently obtaining a degree in Health Management.
Colandrea says she has always had a passion to help others. Her favorite part of the day is communicating with coworkers to resolve issues.
For fun, Colandrea enjoys spending time with her children, going to the movies, going to amusement parks, traveling, shopping and putting puzzles together.
Amanda Fritzinger Quality Care Coordinator
Amanda joined our team in 2021 after spending several years in banking and mental and behavioral health staffing. In her role as Quality Care Coordinator, Amanda facilitates office communication with clients and caregivers. In why she is in home care, Amanda says she has always enjoyed helping others and making lives better.
Meet Myla, Our Canine Caregiver
Caregiving veteran Myla joined our East Atlanta home care team in 2013. Myla will visit all of the staff in the office on any given day to say hello, see if there are any treats to had or to ask to be taken out for a walk. Myla has made a lifetime of visiting seniors and families, beginning when she was two years old.