Our office staff will answer your call and our primary responsibility is to provide you with options to the situation you are facing and reduce the stress level in your day. If your decision is to seek home care, our care management staff will visit your home and assess the care needs. After determining your need, skill level and compatibility is a caregiver will be matched to your loved ones needs and wishes. Our agency takes pride in insuring that all care is started out on a good note. One of our care staff will always introduce a new caregiver or substitute caregiver (if needed) to go over your personalized care plan.
Vicki or a staff member will introduce our caregivers to your loved ones at all new client starts and when a substitute is needed.
We are a contracted VA provider for their Home Healthcare Program. We have a 24 on call real person that answers the phone anytime night or day.
Last but not least we provide support "wherever home may be." We believe that it is our responsibility to raise the bar on service to our referral agencies, our clients and their families and to the senior care industry.
That's our difference. And it makes all the difference in the world.