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A female caregiver sits across from an elderly female patient outside with glasses of water. They both smile. A female caregiver sits across from an elderly female patient outside with glasses of water. They both smile.

Care Management

In addition to our in-home care professionals, Right at Home of Southern Oregon also provides Care Management services for adults facing ongoing health and lifestyle challenges. Right at Home’s Owner and Managing Director, Brooke Fredericks, BS, CMC is an Advanced Professional Aging Life Care Specialist, also known as a Professional Care Manager.  She has been working in Care Management since 2014 and has been a member of the Aging Life Care Association since 2019.  Working with families, she and her staff can provide the answers in a time of uncertainty, helping families get to the actions and decisions that ensure quality care and an optimal life for clients and their loved ones.  Services include:

  • Assessment and monitoring
  • Planning and problem-solving
  • Education and advocacy
  • Family caregiver coaching

Need help right now? Call us anytime at

(541) 414-0800

Care Management Expertise

The expertise of the Right at Home Care Management team can be summarized as follows:

Health and Disability. From physical problems to mental health and dementia-related problems, we help you to interact with the health care system effectively and frequently. This includes attending doctor appointments and facilitating communication between doctor, client, and family.

Financial. Services may include reviewing or overseeing bill paying or consulting with a client’s accountant or Power of Attorney. We will provide information on Federal and state entitlements as appropriate, connecting families to local or federal programs as needed. We can also help clients and families with insurance concerns, claims, and applications.

Housing. We help families and clients evaluate and select the appropriate level of housing or residential options.

Families. We help families adjust, cope and problem-solve around long-distance and in-home caregiving, addressing care concerns, internal conflicts and differences of opinion about long-term care planning.

Local Resources. Our staff know the specifics of the local resources in our community and know how services are accessed.

Advocacy. Our focus is on promoting, promoting the client’s wishes with health care and other providers, ensuring that client’s needs are being adequately addressed.

Legal. As needed, we will refer to legal experts, including elder law attorneys, estate planners, and Powers of Attorney.

A care plan tailored for each individual’s circumstances is prepared after a comprehensive assessment. The plan may be modified, in consultation with client and family, as circumstances change.

When Care Management is Needed

When caregiving for an aging family member becomes overwhelming, it may be time to contact us at Right at Home.  Our services may be appropriate if a prospective client:

  • has multiple medical or psychological issues
  • is unable to live safely in their current environment
  • is not pleased with current care providers and requires advocacy
  • is confused about their own financial and/or legal situation
  • has limited or no family support

Or if your family:

  • has just become involved with helping the individual and needs direction about available services
  • is either “burned out” or confused about care solutions
  • has limited time and/or expertise in dealing with the individual’s chronic care needs and does not live close by
  • is at odds regarding care decisions
  • needs education and/or direction in dealing with behaviors associated with dementia

Benefits of Care Management

  • Personalized and compassionate service — focusing on the individual’s wants and needs.
  • Accessibility — care is typically available 24 hours a day, 7 days a week.
  • Continuity of care – communications are coordinated between family members, doctors and other professionals, and service providers.
  • Cost containment — inappropriate placements, duplication of services, and unnecessary hospitalizations are avoided.

Quality control – Aging Life Care services follow ALCA’s Standards of Practice and Code of Ethics.

For more information, visit the Aging Life Care Association at aginglifecare.org