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Comprehensive Background Check Process

Comprehensive Background Check Process

Each new applicant undergoes the following:


Level 1:

CORI:  Massachusetts Criminal Offender Record

Nurses Aid Registry: Certified Nursing Assistant (CNA)  Licensed Practical Nurse (LPN) Registered Nurse (RN) License verified and in good standing

Office of Inspector General – Checks for Medicare Fraud

Level 2: 

CHECKR: National Background Check

County Criminal Search Report (and National Criminal Database Search)

  • Most felony and misdemeanor cases are filed in county courts, so county criminal record searches are one of the most complete sources for criminal records. County criminal records, which make up the majority of criminal offenses, are available in all counties in all 50 states.
  • The existence of a county criminal record is determined by conducting a search in the National Criminal Database search, which is used as a pointer to county or state records. Once a record is identified, Checkr dispatches researchers to the county where the National Criminal Search shows a possible record to obtain. Checkr screens for every type of Misdemeanor and Felony, within the last 7 years.


  • Federal criminal offenses are crimes that fall outside of state and local jurisdictions and fall into the following categories of crimes against federal employees, crimes committed on federal land, bank robberies, commissions of crimes across state lines, drug cases and child pornography.
  • The main difference between a federal crime and other crimes is that a federal crime is prosecuted under federal criminal law in federal courts. A county criminal search doesn't return results on the Federal level.

Sex Offender Registry

  • Checkr offers an instant, nationwide search of all 50 states and the District of Columbia’s sex offender registries. The search results include the type(s) of offenses that occurred and personal identifiers, such as date of birth (DOB). Additionally, Checkr confirms results using the national and state registries, including the National Sex Offender Database (NSOPW).
  • A Sex Offender Registry Search can quickly identify if someone is a risk to a vulnerable population and the general public, including employees and customers. Almost all sex offenses may be considered job-relevant when individually assessing someone’s suitability for employment, which is in compliance with the Equal Employment Opportunity Commission’s guidance.

SSN Trace

  • A Social Security Number (SSN) Trace searches databases for a name and Social Security Number and returns jurisdictions in which a match is found, reporting any alternative names (aliases) that are found as well.
  • Often, SSN Traces are used as a “pointer” to other possible criminal records. The address and alias information is used to determine which counties and other databases should be searched for additional public records.

Global Watchlist Search

  • A Global Watchlist search identifies whether a candidate is listed on any domestic and/or international watchlists. This search includes several international, government and regulatory databases that identify individuals who are either prohibited from certain industries, such as healthcare and finance, or are on criminal lists.
  • The Global Watchlist Search can identify known terrorists, money launderers, and drug traffickers from several federal databases which are not covered under Checkr’s State, Federal, and County Criminal Searches.
    • Sources for the Global Watchlist Search include the following:
      • Office of Inspector General
      • European Union Consolidated List
      • Drug Enforcement Agency Fugitives
      • Government Sanction Databases
      • US Terrorist List and more


  • MVR reports help identify candidates with unsafe driving records, to help RAH assess the risk of potential and current employees. Some convictions are only available on MVR reports and may not always show up on criminal searches, such as driving under the influence of alcohol or drugs.
  • Custom filters are used to identify all moving violations, accidents, cell phone or distracted driving violations and DUI’s.Right at Home uses the following custom filters:
    • No more than 1 moving violation in the past 3 years AND no more than 1 accident in the past 3
    • No more than 2 accidents in the past 3 years.
    • No more than 2 moving violations in the past 3 years
    • No cell phone or distracted driving violations in the past 3 years
    • No major violation in the past 5 years
    • Driver must be over 18
 Level 3:

E-Verify Screening

  • E-Verify screening verifies employment eligibility and provides certainty that the person being hired is authorize to work in the United States. E-Verify is an internet-based system that compares information from an employee’s Form I-9, to data from the U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
  • Although E-Verify is not mandatory in Massachusetts, Right at Home is enrolled with E-Verify

Level 4:

 Continuous Monitoring

  • Office of Inspector General is run monthly
  • Professional Licenses are re-verified upon expiration
  • DMV reports are run yearly
  • If a caregiver has an extended absence (6 months or more), upon return, that employee goes through the full “new employee“ screening.

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