St. Joseph, MI
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How Do Home Care Agencies and Home Care Registries Differ?

Caregiver cooking.

Selecting someone to care for your loved one can be an overwhelming task. For many families, understanding the difference between a home care agency and a home care registry adds an additional layer of complexity.

We believe the process of selecting someone to care for your loved one should be simple and transparent. We believe the process of starting home care should be a comfortable transition for the person receiving care and for your family. We believe you should be part of your loved one's care, but not have to actively manage all aspects of their care.

Understanding the Differences

The main difference between an agency and a registry comes down to managing the caregiver. When you select a home care agency, we manage the caregiver assigned to providing your loved one's care. When you select a home care registry, that task falls largely to you.

Home Care Agency

We provide in-home care services based on a written plan of care we create with you and the person needing care. We perform rigorous background checks as part of our hiring process, and we professionally supervise our caregivers to ensure your loved one is receiving the best care possible. We provide our home health aides, CNAs, homemakers and companion caregivers with continuing education as well as ongoing training and support.

Home Care Registry

A home care registry acts as an employment services for skilled and unskilled caregivers. Requesting an employee referral from a registry is very similar to hiring a person on your own. When you use a registry, you are responsible for managing the caregiver, handling payroll tax withholdings, and in some cases conducting a background screening.

Below is a breakdown between agencies and registries:

Finding the Right Person

Agency

Registry

 
Employees of the company?
Verifies employment eligibility?
Provides criminal background check?
Provides caregiver training?
Provides continuing education opportunities?

Liability Issues
Handles Federal and State tax withholding?
Handles FICA and Medicare withholding?
Handles Unemployment Insurance?
Provides workers' compensation insurance (or equivalent)?
Carries professional liability insurance for the caregiver?

Quality Assurance
Conducts random supervisory visits?
Provides qualified replacements if caregiver cannot make the shift?
Creates a written plan of care?
Keeps family members involved in loved one's care?          



We know you have options when it comes to home care services and we believe you should understand the differences between home care agencies and home care registries. Knowing the differences will help you make an informed decision that best meets the needs of your family and the person needing care.

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