2019 Home Care Pulse Awards
Our goal has never been to be the biggest home care company. Our goal has always been to be the best home care company. We believe that the only one way to measure that standard is to compare ourselves to our peers. Home Care Pulse does exactly that by speaking directly with our clients and caregivers and by speaking directly with those of other companies throughout the country and right in our own backyard.
We are truly humbled to once again be the only recipient of Home Care Pulse’s Leader in Excellence in St Charles county and to be one of only two in Missouri. This honor belongs to our amazing team of exceptional, dedicated caregivers and we could not be more proud.
2018 Home Care Pulse Awards
Right at Home St. Charles Receives Prestigious Award. Home Care Pulse, a nationwide survey company, conducts yearlong quality assurance surveys of both clients and employees of home care companies. In 2017, over 1,600 companies were eligible for Home Care Pulse’s awards: Provider of Choice, Employer of Choice, Best in Home Care and Leader in Excellence. Only the best of the best receives, Leader in Excellence and in 2018, only two home care companies in Missouri earned Leader in Excellence. For 2018, one of whom is Right at Home St. Charles, marking the second year in a row that Right at Home St. Charles was so recognized for their superior service.
2017 Home Care Pulse Awards
Right at Home St. Charles is proud to be an award-winning home care provider! Over the past few months, Home Care Pulse® conducted telephone interviews with our clients and caregivers; based on their feedback we have been awarded the 2017 Provider of Choice, 2017 Employer of Choice and the 2017 Leader in Excellence. These awards recognize our commitment to our clients and our caregivers.
Best of Home Care – Leader in Excellence is the highest award a home care provider can earn from Home Care Pulse, an independent satisfaction research firm. “Leader in Excellence” is awarded based on client and caregiver satisfaction ratings collected by Home Care Pulse in telephone interviews. Recipients of this award represent the top 4-5% of providers participating in the Home Care Pulse Satisfaction Management Program. These home care providers have proven that they provide quality care in nearly every satisfaction category measured by Home Care Pulse. Leaders in Excellence have also qualified for the Best of Home Care® Provider of Choice and Best of Home Care® Employer of Choice awards.
Since our founding, our mission has been "to improve the quality of life for those we serve." Our participation in Home Care Pulse's client and caregiver satisfaction surveys provide us with invaluable feedback to ensure we live up to our mission each day.
Recognized for Outstanding Commitment to Quality Care
Being recognized as a Home Care Provider of Choice demonstrates our commitment to our clients' satisfaction by providing them with quality in-home care. When you select us as your provider, you can be assured:
- Our caregivers are thoughtful and on time
- We provide our services as promised
- We have a proven commitment to our client's overall quality of care
Being recognized as a Home Care Employer of Choice demonstrates our commitment to hiring excellent caregivers and providing them with the ongoing training and support they need to succeed.
- We provide our caregivers with ongoing training & support
- We conduct background checks
- We match the right caregiver with the right client