O'Fallon, MO
(636) 379-9955
Published By Heather Cushing on March 08, 2019

What to Consider When Looking for the Right Home Care?

Right at Home St. Charles has been helping individuals and their families for 13 years. Awards line the shelves at the office showing the years of experience and dedication. Over a thousand home care companies across the United States are surveyed by Home Care Pulse, who makes confidential calls to both employees and clients regarding quality assurance. Right at Home of St. Charles is the only in home care company in Missouri to receive Leader in Excellence three years in a row. In addition, Right at Home St. Charles has been awarded Provider of Choice and Employer of Choice for four years running.

Our Difference Graphic

Quality of Care

  • Does the company conduct supervisory home visits to verify quality care is being provided?
  • Does the company provide qualified replacement care if the scheduled caregiver cannot make it?
  • Does the company develop a personalized written care plan?
  • Does the company involve the family and provide feedback about care?

Important Questions to Ask

  • Are caregivers’ employees of the company you pay for care?
  • Does the company verify the caregiver can legally work in the United States?
  • Have the caregivers undergone rigorous criminal, abuse registry and reference background check?
  • Are caregivers company trained before they are assigned to homes and receive ongoing training?

Liability

  • Are social security, federal and state taxes, and unemployment insurance paid so the family is not legally responsible?
  • Is worker’s compensation insurance (or the equivalent) paid so the family is not legally responsibility?
  • Are the caregivers bonded/insured?

Right at Home St. Charles has been helping individuals and their families for 13 years. Awards line the shelves at the office showing the years of experience and dedication. Over a thousand home care companies across the United States are surveyed by Homecare Pulse. Confidential calls are made by the company regarding quality assurance to both employee and clients. Right at Home of St. Charles is the only in home care in Missouri to receive Leader in Excellence three years in a row. In addition, Right at Home St. Charles has been awarded Provider of Choice and Employer of Choice for 4 years running.

2017, 2018, 2019Employer of Choice 2019
2017, 2018, 2019Leader in Excellence 2019
2017, 2018, 2019Provider of Choice 2019

Caring.com is a website and senior care resources company. They list and rate reputable agencies based on testimonials. Right at Home St. Charles was awarded the Caring Star award by Caring.com in 2017 and 2019. They are the only in home care company in St. Charles County to receive this award twice.

For more information on how Right at Home In Home Care & Assistance can help you or your family, contact the O’Fallon, Missouri office by calling 636-379-9955 or emailing info@rahstcharles.com. Right at Home St. Charles also serves Warren, Lincoln and North St. Louis County.


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