Right at Home Temecula 2017 Caregiver of the Year
Carmen has been with Right at Home since 2011. Carmen is detailed orientated, multi task driven and takes her job seriously. Any client that has had the opportunity to have Carmen as their caregiver always wants her back! Carmen is continually looking for ways to help her clients and improve their quality of life. She is good about updating staff with client changes in condition as well as passing on changes in condition to oncoming caregivers with her clients. Carmen always has a positive attitude and is grateful for the opportunity to care for others. There aren’t enough words to describe the beautiful person that Carmen is…we are just so thankful to have her as part of our team!
Carmen does an amazing job when providing care to clients on hospice. She keeps families well informed and makes sure they’re involved in everything and up to date with care. The clients are at peace during this difficult stage of care when Carmen is on the case. It takes a special person to work into a place of closeness with the client, and with the family as well. Carmen exhibits the skills during these times to encourage family members that things are well taken care of. When we had fires in the area Carmen was with her client 9 hours that day. After her shift, she was asked if she would mind doing a welfare check on another client on her way home because we couldn’t reach him. She agreed without hesitation. Carmen got there and discovered the power was out. She reported that the house was dark and Alec, our client, was sitting in the house with a flashlight and two candles. Carmen moved the candles to a safer place, offered to take him to a hotel or to family and also offered if he wanted something to eat. Although he declined, she stayed with him and chatted and once again showed her compassion and loving heart.
Carmen has worked for us for 6 years and is so proud of the company she works for. She has participated in the Alzheimer's walk here in Temecula and represented Right at Home by walking with us.
She shows love not only to her clients and their families but to the office staff as well. She makes tamales every year during the Holidays and gives them to each member of the office team as well as making custom jewelry for each of us using our favorite colors. She works well with her peers on assignments where multiple caregivers are working. She is careful to leave good notes for the next caregiver coming on and ensure that they are comfortable with what they need to do.
Carmen had her MA certification when she started with us and had experience working in a doctor’s office. She also had experience taking care of her son who is a paraplegic. Her son was in a car accident as a teenager and through that experience, Carmen developed a passion for taking care of people. Carmen has a thirst for knowledge and has now earned her CNA certification. She has been known to read medical books on her down time with clients and looks for ways to continue to educate herself.