The Greater Twin Cities Office of Right at Home is a locally owned and operated franchise office of Right at Home Inc., a senior home care and staffing company providing care since 1995. Our mission is to improve the quality of life for those we serve. We do that by providing high quality in-home caregivers to serve you.
Bob and Paul
For many years Bob and Paul have felt a strong calling to serve the community in a more significant manner than their church and volunteer involvement. Both had lifelong experiences with seniors in need of assistance. Bob worked in a hospital/nursing home as an adolescent, and Paul provided companionship and chore services for an elderly widow through all of his teen years. Both have impacted the lives of elderly neighbors and employees as adults. This background combined with the further inspiration of Bob's mother, a retired nurse who worked as a companion in the industry, helped the two decide to investigate their ability to provide this type of care and assistance to a wider community on a full-time basis. After months of investigation, Right at Home became the clear choice. The Mission of improving the quality of lives of those we serve hit the core of what they were searching for. Since 2001, they have been fulfilling that mission in the Twin Cities.
Prior to starting Right at Home Twin Cities, Bob and Paul spent the majority of their careers in management positions. Bob spent 17 years managing stores for Kwik Trip, Inc. a convenience store chain based in LaCrosse, WI. Most recently, Bob has worked in the accounting department at Barrett's Moving and Storage of Eden Prairie, MN. For the last 3 1/2 years, Paul had been a manager and consultant with BORN, a leading e-business consultancy headquartered in the Twin Cities. Previously, he worked as a staffing coordinator and operations manager for Jeane Thorne, Inc. a premier administrative staffing company headquartered in the Twin Cities. Paul graduated with a BA in Religion from Luther College in Decorah, IA and has completed coursework at Wartburg Theological Seminary in Dubuque, IA and Clinical Pastoral Education at St. Mary's Hospital in Green Bay, WI.
Currently, in addition to operating Right at Home. Paul and Bob are very involved in the community.
Paul serves as President of the National Parkinson Foundation of Minnesota, Treasurer of the Minneapolis Area Senior Workers Association, Board of Training to Serve, Board of Twin Cities Quorum, Minnesota Chapter of National Private Duty Association, Group Facilitator for the Alzheimers Association, and sings and serves on the Board of the Twin Cities Gay Men’s Chorus. Bob is an active volunteer at Allina Hospice.
Who We Are
As you are deciding on a company to provide care for your senior family member, one of the most important factors to consider is who is managing their care. We are particularly proud of our exceptional team and their continual dedication and commitment. Listed as one of the Top Places To Work for FIVE years in a row by the Star Tribune says it all.
Meet our extraordinary management team!
Kim Stender, Client and Community Relations Director
Kim Stender is strongly motivated and committed to helping and caring for those who can’t help themselves at home. Having suffered a debilitating stroke herself, she knows what it’s like to not be able to take care of everyday tasks. This experience has given her the compassion and commitment she knows others deserve.
Clients appreciate her sensitivity, responsiveness, and sense of humor. Kim knows that everyone loves to laugh and will do better in a positive environment, and they also appreciate her genuine interest in them. A favorite aspect of this fulfilling work is hearing her clients’ varied life stories and dreams. As Kim says, "People like to talk about themselves, and I like to listen." Her passion is learning about people and finding the perfect caregiver for each client’s unique needs.
Kim began her involvement with Right at Home in 2007 by purchasing her own franchise in the northwestern area of the Greater Twin Cities area. She did this as a way to pay back those who helped her during her recovery from her stroke, by ‘paying it forward.’ In 2017, Kim decided to forgo the “day to day” activities of owning a business and merged her business with Right at Home, Bloomington. By doing this, Kim said she was “able to make sure my clients continued to receive the best possible care and my caregivers remained a part of a company that really values and respects their caregivers.” Kim now stays busy making sure everyone knows what in-home care can do to improve the quality of life for themselves or a loved one. She is also actively involved in a training program for all our caregivers to ensure every caregiver we place in a home is properly trained in whatever task may be asked of them.
Kim is also a Master Trainer for the Dementia Live™ Experience. Dementia Live™ is an innovative program designed by a team of experts in the areas of dementia, sensitivity and awareness, and professional development from the nationally recognized AGE-u-cate® Training Institute.
Using specialized gear within a safe, experiential setting, Dementia Live™ provides participants a real-life simulation of what it must be like to live with dementia. Participants gain greater awareness and understanding of the constant 24/ 7 struggles affecting persons with dementia. This greater understanding leads to more sensitive care partnering.
Kim loves to volunteer at her church and has held various board positions at Victory Lutheran Church, including Financial Secretary, Fellowship Director, and Outreach Director. She has also taught Sunday school, sings in the church choir, and has been a Facilitator for Dave Ramsey’s Financial Peace Course.
Three internationally adopted children, including one with multiple special needs, keep her busy, and she loves spending time with them and friends, as well as helping others enjoy the lighter side of life.
Julie Ellingson, Licensed Social Worker
“I think it’s marvelous that I can actually make a living by continuing to do something I have enjoyed my entire life,” says Julie about her love for her career. She was born with a desire to serve other people, and she uses her talents everyday to help clients and strengthen our Right at Home team.
Julie received her B.S. degree in Social Work from Southwest State University and has also received “English as a Second Language Training” from the Minnesota Literacy Council. Her education has enabled her to help people receive care while remaining in the comfort of their own homes. “Satisfaction in my work comes from getting out to meet people in their own environment because they are more themselves in their own space versus an institutional setting,” says Julie. “I consider it a privilege to be able to learn from them, about them, and about their needs in the intimate home setting. When clients want to stay in their own homes or apartments, it is very rewarding to put services and resources in place to make that happen.”
Julie has enjoyed being part of our Right at Home team since 2002 because of the fun, positive and supportive working environment, high standards and a team that works well together. She likes working for a home care agency that serves people from all walks of life and all income levels.
When Julie is not working with clients, she is still very busy! “I am an adventurous person, a traveler, and have many hobbies and interests that revolve around creating things,” says Julie. Her hobbies include cooking, embroidery, cards, soap-making, as well as physical activities such as kayaking, dragon boat paddling, bicycling and water aerobics. She also loves to read, go to movies, and enjoy the arts.
Leanne Esch, Licensed Social Worder
Leanne has been a part of our Right at Home team since 2004 when she started as a Caregiver. Having previously worked as a caseworker for refugees and as a personal care attendant, Leanne has been caring for others for nearly her entire life. She first found her love for serving others when she was just a young child.
“When I was in girl scouts, we earned a badge by volunteering at a nursing home,” says Leanne. “My scout leader actually called my mom to tell her how gifted I was with the residents. She described how many of the girls seemed scared and uncertain, but I seemed totally comfortable with the residents. Working for Right at Home is just a natural fit for me. I love seniors.”
Leanne’s favorite part of her job is getting to know clients during the initial assessment because she knows it is a crucial to the process of matching clients with caregivers.
“I learn so much from hearing senior’s life experiences,” says Leanne. “It is a rich thing to be able to sit down one and one with people who have years under their belt and ask them what they know about life. It is an honor and something I take very seriously.”
Leanne received her degree in Social Work for the University of Wisconsin – Eau Claire, and also holds a Musical Evangelism Certificate from North Central University. She is an active member of her church where she enjoys singing in the choir and participating in the Christmas show. A self-proclaimed “nature lover,” Leanne loves to spend time outdoors, travel, write, and is passionate about her faith. We are very proud to call Leanne one of our own!
Jim Miles, Staffing Coordinator
As a former English teacher for nine years, Jim has a passion for helping others – as well as a love for a good book. He came to Right at Home wanting to help clients and caregivers while being able to fully utilize his strengths, and he is an excellent asset to our team.
Jim loves going to work everyday because of the team members, caregivers and clients with whom he is able to interact. “Everyone’s heart is in the right place,” says Jim. “People here are genuinely trying to do the right thing. Who wouldn’t want to be a part of that?”
Jim is happy to know his work is truly making a positive difference in the lives of others. “I really love going to caregiver social events because you look around and become overwhelmed with the inspiring stories of caregivers and their clients,” he says. “I regularly hear great stories from clients about their caregivers, and at the events, I see all these caregivers a nd remember the lives they’ve impacted. Because I am involved in the process of finding and placing caregivers, it’s great to play a part in that.
While Jim loves to read, he is also a gifted writer. “I enjoy writing in a variety of formats – essays, plays, long fiction, and others,” Jim shares. “I always have a book I’m reading or a work of my own I’m creating.”
Jim received his B.S. in English Education from Northwestern College. He comes from a small, close-knit family, and is better known as “Jungle Jim” to his wonderful nieces and nephew.
Carol Hauser, Community Relations Director
When she was just a child, Carol’s parents would frequently find her not with the other kids, but with the elderly neighbor having tea and cookies, or across town visiting her grandparents. “The unconditional love and wisdom I received as a child and continue to receive today is the reason I chose this profession,” says Carol. “It is my goal to help senior’s live healthy, happy lives in the environment of their choice for as long as possible.”
Carol is a true blessing to our Right at Home team, our clients and our caregivers. When asked what she likes about her job, Carol’s immediate response is, “The people!” She feels very fortunate to work for and with such outstanding individuals. “The level of cohesiveness and respect for one another among our staff is like unlike any company I have worked for,” says Carol.
Carol loves the variety of her job. She feels she has the best of both worlds in terms of connecting with not only professionals but also with clients and caregivers.
“I am very proud to work for an organization with such high integrity that lives by its mission of improving the lives of those we serve,” says Carol. “Servant leadership is a defining feature of Right at Home’s culture, and it is embraced with mutual respect and gratitude for all of our clients and caregivers. Hiring exceptional caregivers, birthday calls and cards, clients and caregivers, the annual picnic and holiday party, and annual jam delivery to our clients are just a few things on the list of many special touches Right at Home Twin Cities and South Suburbs provides throughout the year.”
Carol graduated from St. Cloud State University with a Bachelor of Arts in Psychology and also earned a Master of Gerontology from Bethel University. She and her husband of 20 years have a beautiful four-year-old daughter. They love spending time as a family and enjoy travel, skiing, music and the theater.
Lisa Meiners, Quality Assurance
After working in a stressful industry that seemed to be unfulfilling, Lisa knew she wanted a major change. She felt that she would like working with seniors because she has always enjoyed being around them, and she wanted to make a difference in the lives of others. She came to our team in 2003 and quickly fell in love with the clients and the Right at Home team, and she has been a blessing to us ever since!
“I love helping other people, and I love hearing the stories about the lives of our clients,” says Lisa. “Each one is unique and fascinating, and I love learning from the life experiences they share.”
Lisa appreciates the time that she is able to spend improving the lives of clients, and she appreciates the Right at Home staff as well. “I feel like I make a difference and work with people who want to do the same,” shares Lisa. “I really appreciate, respect and care for my coworkers who are some of the most generous, kind people I have ever met. I love that owners Bob and Paul hold their work to such a high standard that our company is respected by those who have worked with us and for us.”
Lisa’s childhood strengthened her love for helping others. “I am the oldest of nine children, so I think I was meant to be a caregiver,” shares Lisa. In her spare time, Lisa loves to learn new things to keep life interesting!
Debbie Malone, Staffing Assistant & Receptionist
Debbie started with Right at Home – Twin Cities and South Suburbs in December of 2001 as a Caregiver. She joined the office staff in 2013 and brings her caregiving experience to the team. (Photo coming soon);
Debbie worked as a dental assistant for many years.
Debbie loves going to the Right at Home group events so that she can get to know Caregivers better and spend more time with fellow staff members. “My favorite part of being on the Right at Home team is feeling that I’m making a difference while working with such a great staff,” says Debbie. “It’s a very close company, and they are like my family! They all make Right at Home a fun place to work.”
When she’s not in our office or working with a client, Debbie is busy keeping up with her family. Debbie's commitment to our clients and caregivers is a tremendous asset to everyone and makes her a valuable part of the Right at Home team!