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Client Reviews

Read What Clients and Families are Saying About Right at Home Uptown, NYC

Others that have been in a similar situation of looking for in-home care for themselves or their loved one have written about their experiences with us. Seeing what they have written about their experience may help you in your search for home care.

Award Winning Home Care

2022 Caring Super Star Winner
2017 | 2018 | 2019
2020 | 2021 | 2022

Our Clients Say It Best...

"This was my first time to use a home care provider, having recently undergone a complicated surgery. Right at Home was absolutely first rate. The efficiency and flexibility with which the management arranged my home care, and the way they communicated my needs to their staff was exceptional. The caregivers were great at their work (I was a fall risk as well), and the dedication and commitment they demonstrated towards me and the whole medical situation was impressive. Further, the caregivers were warm and kind. All arrived on time, were highly responsible, and well prepared to deal with my medical needs. I’ve written very few reviews this positive in my life, and I would absolutely engage them again. Definitely five stars out of five."

Current Client

"We have used Right at Home for several months now and they have been consistently reliable and responsive to our in home care needs. Our aide has been caring and helpful. During a difficult period, the aide was instrumental in problem solving a situation. Furthermore, they have been extremely flexible as our needs shifted. They even managed to provide safe care throughout the challenges of a pandemic. I would recommend them without hesitation."

Current Client

"When my mom needed help, she needed it fast! And I'd never been in charge of anything like this before. Right at Home was as fast as I needed, and kind and clear in explaining things to me. Over the past seven months, my mom has had a number of their caregivers. I've liked them all and my mom finally really hit it off with one of them and is settled happily with having a caregiver. Right at Home has always been professional, friendly and patient with me. My mom can be a little difficult, but we've found her happy match. Thank you Right at Home!"

Current Client

"Dealing with children and a parent with dementia has been extremely difficult. I figured having strangers taking care of my sick mother would be even more daunting, however, after a few initial hiccups, Right at Home made the process much easier than expected. The Aides are polite and respectful, (constantly in communication with me), the nurse is accessible, and the office responds to requests in a timely manner. I would recommend this agency to anyone in the market."

Current Client

"It has been a few months since my mother-in-law passed. We are grateful to Right At Home and the lovely caregivers. The aids even check on the family today! Thanks Right At Home"

Former Client

"I've worked with other agencies in the past and what sets this agency apart is the compassion and care the home health care aides show to my dear aunt. She is bedridden and needs full-time care. In addition to taking care of all the basic needs, they take time to get to know her. Having that kind of attention really makes a difference in her overall health and well-being. What I appreciate most is that her caregivers continue to show up to work throughout this pandemic. They get an A+ in my book."

Current Clients

caregiver companion with senor caregiver companion with senor

Why Leave an Online Review?

As mentioned above, online reviews are a key way people search and select products and services, including home care. Online reviews are as closely trusted as a personal recommendation, and according to statistics, sometimes more. By taking a few minutes to leave a review on the sites below, you could help someone searching for in-home care make what could be a difficult decision.
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Review us on Caring.com


  • Go to our Caring.com page.

  • When the review window pops up, complete the form.

  • Click "Submit my Review".
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Review us on Google

(sign into your Google account or sign up for an account)

  • Go to our Google business page.

  • When the review window pops up, complete the form and click "Post".
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Review us on Facebook

(sign into your Facebook account or sign up for an account)

  • Go to our Facebook reviews page.

  • At the top of the reviews feed where it says "Tell people what you think," rate us, complete the review pop-up and click "Done".
A female care worker smiling in the background. In the foreground is an elderly female patient smiling back.
A female care worker smiling in the background. In the foreground is an elderly female patient smiling back.

Hear What Others Are Saying

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"Lilion and I have a good relationship and she is very trustworthy. My health is not completely obvious as most of my inabilities are heart related. My heart does not circulate blood making me slow to move and someday I do a lot of sitting or very easy on my morning. Lilion's help has done a lot for me being able to do something that was I was not able to keep up."
Ailene & Calder

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"I have known Jennifer since moving into the Highland's Independent Living facility in 2014. Jen is a wonderful, caring person as well as a true professional. As a manager here, I believe that she knows every person that is serviced. This is because of her upbeat personality. We all love Jennifer!"
Ann Marie

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"Highly responsive team, very caring and involved owner; very competent nursing staff; quality of caregivers is good overall, and some are especially excellent. Office deftly handled LTC financials. RAH helped us locate and work with a fine Hospice agency. We were with RAH for three years with an almost consistently excellent experience, and when not, there were quick resolutions. Have had other experiences with providers; very few match up to RAH. Truly excellent. Highly recommend them."
Bad Cat Mom

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"Right at Home has been a wonderful service Provider. They always keep me abreast of every thing that is happening with my elderly Aunt. They go over and above their call of duty. The services they offer have allowed me to go away and not worry about my Aunt. It has realism a lot of stress off of me."
Donna

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"I am very happy with all the services I receive. Everyone I have dealt with from Right at Home has been excellent. I never have to wait for a response to any questions I may have."
Don S.

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"Lilliana was awesome! My mother is Italian born and since her stroke she is most easily understood when speaking Italian. Lilliana was fluent in Italian and was very attentive to my mothers every needs when we took her out of the Nursing home."
Frank L.

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"Service was good. Ninety-nine percent on time. they all learned quickly the best method for putting on my boot -- they did help with when I needed it."
George

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"I was grateful to have been able to find a company that was very kind and caring and I had no worries that my Dad was in good hands. Living so far away I was skeptical but I would highly recommend this company to family and friends."
Happy Judy

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"My local Right at Home office in Westboro, MA does a really good job and has many options for at home care. My family started off by using their service once a week, then moved to 3 days a week, then 5 days, and now have 24/7 caregivers. It's enabled my father to continue living safely at home."
Kathy

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"We have been exceptionally pleased with the services provided by Right at Home ... They have provided education-based care to a loved one with advancing dementia with dignity and respect."
Michelle

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"Jessica is very gracious RN, who does our blood pressure and heartrate on Wednesdays, and gives a card so we can take back to our apartments and keep a record. Tells us if BP is good or we need to call our doctor. She’s the best."
Reviewer

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"Thank you Right at Home for the caregiver to my brother. Your staff showed compassion, professionalism, and trust along with honesty for the months he was in your care. "
Thomas

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"The caregivers are so nice ... They just help us with anything we need. The office staff is also great. I appreciate that they always return phone calls timely."
Donna

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"These caregivers make it possible for my husband and I to stay in our home. I'm so thankful for Right at Home and their caregivers."
Norma

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