Client satisfaction is important to us and we accomplish this by hiring the right people, determining the right services for our clients, creating a person centered plan of care and adjusting the care plan accordingly along the way. Everything we do stems from our mission: "To improve the quality of life for those we serve." To us, our mission is more than words – it is a goal we strive to achieve each day.
We ensure client satisfaction by being committed to providing quality care to our clients. We are only as good as our customer service and the ability to improve the quality of life for those we serve. We are committed to ensuring our client’s needs are met and will make changes accordingly to provide satisfactory care and peace of mind.
Right at Home Wake is Dedicated to Providing Quality Home Care
Review us on Caring.com
- Go to our Caring.com page.
- When the review window pops up, complete the form and click "Submit my Review".
Review us on Google
- Go to our Google business page.
- Sign into your Google (Gmail) account.
- When the review window pops up, complete the form and click "Post".
Review us on Facebook
- Go to our Facebook reviews page.
- Sign into Facebook.
- On the left side of the page, it will ask "Do you recommend Right at Home?" Select your recommendation, leave feedback and click "Done."
Why Leave an Online Review?
Others that have been in a similar situation of looking for in-home care for themselves or their loved one have written about their experiences with us. Online reviews are a key way people search and select products and services, including home care. By taking a few minutes to leave a review on the sites below, you could help someone searching for in-home care make what could be a difficult decision.
Read what our clients and their families have to say:
"I don't know about others, but my girl is a wonderful person. I seldom meet people like her. She doesn't ask what needs to be done, she just does it. She's right on time. I hope all caregivers are like her."
"I liked their professionalism. The caregivers were very thorough and it seems like they were always very caring people. It's like they really put a lot of thought into the care that they provide. They seem like they really care about people."
"I like the fact that they screen the healthcare workers even before they send them to us. They offered just what we needed. They modeled the behavior that I'm looking for. I feel very comfortable leaving my husband with them. I asked one of the workers how she was able to come in and do things in such a short period of time, and she said she noticed what I was doing."
"I like that they talk to me and answer my questions and answer the phone when I call them. Sometimes a nurse would stop by to check up on me."